Field Service Engineer
Candy Hoover Group S.r.l.
Worksop, GB
12d ago

Hoover Candy has immediate Field Service Engineer vacancies covering the Worksop area.

Hoover Candy is an innovative company, known around the world, Hoover has celebrated over 100 years of making quality appliances and white goods for the home.

Hoover is dedicated to creating and providing today what customers will demand as the standard of tomorrow. We're constantly thinking ahead to ensure we are able to meet the needs of our many and varied customers with clever, affordable products that are simple and easy to use.

The Day to Day Duties :

To represent the Company in delivering field based customer service and product repair, you will have excellent communication and customer care skills and have good electrical and mechanical engineering knowledge.

On joining Hoover Candy all our Field Service Engineers complete 5 weeks of training in our residential training school this will ensure you are familiar with anything you may come across in the field.

Once you have completed your training, you will be based from home and attend a number of calls each day in customers’ homes.

  • You will be responsible for identifying and diagnosing repairs on a wide range of white goods and domestic appliances manufactured by the Hoocer Candy Group;
  • aiming for a first time fix whilst delivering excellent customer service.

    Qualifications and Skills

    To be a successful Field Service Engineer, the ideal candidate will be self-motivated with a positive outlook who takes pride in their work and holds the necessary skills and experience.

  • Previous experience as a White Goods / Domestic Appliance Engineer is a distinct advantage
  • Experience to effectively diagnose and repair mechanical and electrical faults
  • Good understanding of Electric and Electronic principles and ability to use in practice
  • Valid driving licence
  • Computer literate.
  • Friendly customer attitude and the ability to communicate at all levels
  • Desire to learn and achieve more skills
  • Experience as a refrigeration engineer will be a strong advantage
  • Benefits

  • Competitive salary and bonus incentive in return for doing a great job (£31k OTE)
  • Company vehicle, full tool kit and equipment, fuel card, company uniform, phone & Toughbook
  • Company profit related bonus
  • 25 days paid holiday plus Bank Holidays
  • Contributory pension scheme (after 3 months’ service)
  • On-going product and field training
  • On-site technical support for our full range of domestic appliances
  • Staff discount on Group products
  • Membership of Reward Gateway which gives discounts in many high street stores and online too
  • Apply
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