UX Architect
London, GB
4d ago

MullenLowe Profero are a global leader in experience-led digital transformation. We’re looking for a UX Architect to join our busy London team.

We like to think we’re an open and friendly bunch (well that’s what people tell us) and we welcome others into the team whether they’re with us for a short stint (freelance) or looking to go the distance and join us permanently.

We work with some of the worlds greatest brands, including Diageo, Unilever, Western Union, Harley-Davidson, Royal Mail and Fintrax.

We are part of MullenLowe, a global creative company with digital transformation, advertising, shopper, activation & CRM all under one roof.

We use creativity to get our clients’ brands an unfair share of attention.

We strongly believe better ideas come from talented people working together - we call this hyperbundling and from it we produce cut through, effective and channel neutral solutions for our clients.

What we’re looking for :

As a UX Architect at MullenLowe Profero you’ll be a Specialist that will help to connect a client’s objectives and desires with the needs of their users through data-informed user-centred design.

Working with other members of our UX team, and Specialists from Design, Strategy, and Technology you will be delivering customer experiences that transform our client’s capabilities in digital - varying in scale from innovative campaigns through to sustainable, measurably effective, global platform builds.

You must have a passion for user experiences that connect the physical and digital worlds, and the flexibility to continually push, disrupt, and challenge to ensure we’re doing the best work to drive results for our clients.

Responsibilities :

  • Works closely with our Senior UX team to ensure the UX makes best use of customer, business and service insight and meets the brief and client objectives
  • Responsible for creation and maintenance of fit-for-purpose documentation using appropriate tools (eg wireframe, prototyping, etc)
  • Activities and deliverables also include : sketching, user testing, participation in workshops, site maps, user journeys, personas, user research etc.
  • Working in Lean and Agile ways with Design & Tech disciplines to deliver UX meet the needs of clients and delivers an exceptional and measurably effective user experience
  • Professional Requirements & Qualifications

  • 4+ year’s experience working in a leadership role, directly responsible for research & design activity as part of an established UCD process, preferably within an agency environment
  • Ability to plan and carry out both primary and secondary research
  • Proven track record in delivering well thought out, insight driven, multi-channel strategy
  • Experience working with multiple channels and device formats
  • A portfolio that demonstrates the ability to identify & solve challenging interaction design problems, and shows positive impact from the work done
  • University education (ideally to bachelor level in a relevant discipline)
  • Comfortable presenting and leading client workshops
  • Passionate about 'the user' and extraordinary experiences with a desire to progress the role
  • A competitive package is offered, including the usual benefits associated with a position of this level.

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