Business Development Representative UK
Hayes, GB, UB EP
3d ago

Job Description

From the merger of two leaders in the CX space comes ALVARIA. A new global force delivering leading edge customer experience and workforce engagement software as well as cloud services technology solutions.

We blend the agility of a start-up mentality with the stability of an established enterprise, challenging the market with renewed thinking and best-of-breed business solutions.

Our goal is to simplify and improve the customer and agent experience. Our complete suite of Contact Center and Workforce Optimization solutions helps companies keep agents engaged while providing exceptional customer service experiences.

Our flexible, highly scalable applications for interaction management, IVR / self-service, chatbots / AI, workforce optimization and more, are available on-premises or in any hosted, private, or public cloud environment.


  • Deliver qualified leads by initiating and executing outbound sales activities, including cold calling, email marketing and social selling;
  • as well as following up on inbound leads.

    Deliver Alvaria messaging to our prospects and customer base pertaining to Alvaria customer and industry events.

  • Present solutions to multiple stakeholders including C-level executives
  • Become a subject matter expert : Develop deep product knowledge and industry expertise
  • Deliver assigned quarterly and annual quota
  • Partner with multiple teams internally to execute a cohesive, strategic approach to each client’s needs
  • Additional responsibilities will include :

  • Document client activity and develop account plan
  • Ensure client is on currently supported products
  • Forecast revenue accurately
  • Execute successful email and social selling campaigns
  • Leverage all internal sales tools including : Salesforce, LinkedIn Navigator, ZoomInfo, Klue, and Sales Director AI
  • Collaborate with field sales on advancing quarter to quarter large-scale enterprise sales deals

    A fast-paced, dynamic environment that encourages employees to bring new ideas to the table

    A brand-new team with high visibility and a critical role furthering company growth

    Best of breed technology that fosters client retention and opens doors to new opportunities

    A solid career path within a global, growing company

    Mentors and subject matter experts across the organization that help develop and nurture new hires

    Ongoing investment in sales tools, training, and marketing support

    Competitive salary and commission package and excellent benefits that start on Day 1

    Flexible remote work environment.


  • Positive Can-do / Will-do attitude
  • 1-3 years’ experience in an SDR, BDR, or Inside Sales Role
  • Software / SaaS experience a plus
  • Consistent track record exceeding quota
  • Ability to understand and credibly explain technical, complex solutions
  • Highly developed communication skills for all levels internally and externally
  • Ability to multi-task, prioritize activities, and work independently
  • Evidence of strong collaboration skills.
  • Professional demeanor to maintain and enhance relationships.
  • Comfortable in sometimes ambiguous circumstances due to fast-growth transformation
  • Previous experience using Salesforce or other CRM
  • Bachelor or Graduate degree preferred
  • LI-Remote

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