Head of IT Operations
Broadbean Technology
Isleworth, London, England
3h ago

Want to do the best work of your life? Make your mark at Europe's leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine.

Team Overview :

Based in London, this position will form part of an exciting new Sky team, reporting into the Director of Technology. The role will be part of a new division within Sky, and have overall responsibility for IT strategy, infrastructure, operations, and support.

We're looking for a Head of IT Operations to join our team; masterminding the IT strategy to support our business systems and consumer-facing applications, ensuring service resilience and information security, and allowing us to meet our business objectives as we deliver market-leading services to our partners and customers in the UK and Europe" - Director of Technology

What you'll do :

  • Develop the IT and computing strategy for internal and customer-facing applications and services, to support delivery of the business goals
  • Lead the design and development of our cloud infrastructure, ensuring compliance with legal and regulatory requirements, and alignment with group policies and technologies
  • Establish a specialised IT operations and support function, meeting target costs, service levels and KPIs for cloud and service infrastructure
  • Maintain relevant policies and procedures for IT operations, such as information security and access controls and governance
  • Refine the IT roadmap, balancing priorities such as feature development, performance, maintenance, cost efficiencies, measurement and reporting, monitoring and alerting
  • Lead the evaluation and due diligence of third-party computing services, including data privacy, information security, concentration risk and contract terms
  • Manage risks and develop mitigation plans relating to critical services, information security, platform and service portability, BC and DR
  • Manage the IT infrastructure team, cultivating the appropriate mix of skills to support business requirements, oversee task assignments and organise out-of-hours cover
  • Wha t y ou'll bring :

  • Expert knowledge of state-of-the-art cloud computing services and infrastructure, in particular AWS technologies and Terraform
  • A background in regulated transactional platforms and / or smart home technologies (IoT), as well as in cloud infrastructure technologies
  • A strong understanding of DevSecOps principles, entailing cooperation and alignment between development, information security and operations functions
  • Appreciation of the considerations of building vs buying infrastructure and services, with particular regard to compliance, risk management and cost control
  • A high degree of commercial awareness and the ability to model and forecast technology considerations such as running costs and lifetime costs
  • Ideally you'll be able to draw on your own experience of the transition from a self-contained technology start-up to a larger, corporate environment
  • A strong collaborative approach to leadership and delivery : decisive while remaining open-minded, setting high standards and leading by example
  • The Rewards :

    There's a reason people can't stop talking about #LifeAtSky . Our great range of rewards really are something special. Here are just a few :

  • Sky Q, for the TV you love all in one place
  • Generous pension package and private healthcare plan
  • Discounted mobile and broadband
  • Access to thousands of LinkedIn Learning and Pluralsight courses
  • A permanent, secure contract from the start (no probationary period)
  • The Office :

    Our Osterley campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Chiswick Park, Gunnersbury, Acton Town and Ealing Broadway tube stations.

    There's also plenty of parking, bike shelters and showers.

    On campus you'll find six subsidised restaurants and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

    Flexible Working :

    We don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, so we're happy to support our people as much as we can with flexible working.

    Especially during these challenging times, we'll do everything we can to support you during your application. We're currently recruiting through a fully remote interview process and you'll also be able to start work with us remotely.

    But you'll need to be living in the UK at the time of start and able to work freely in the country.

    If you need us to make any adjustments to our recruitment process, speak to our recruiter, Wander Amorim, who will be happy to support you.

    Why wait?

    Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.

    To find out more about working with us, search #LifeAtSky across social media.

    A job you love to talk about

    Just so you know : if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.


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