Job Description : Summary
M&S is a leading retailer with a strong heritage of brand values, extraordinary colleagues and customers who want to see us succeed.
The key to unlocking our future success is our commitment to the strong belief about how behaviour drives business success and employee engagement.
As you can imagine, Christmas is one of the biggest events in our calendar! And the preparation for our business and colleagues, to ensure a seamless delivery, begins now.
Our M&S Colleague Services Team are looking for confident, adaptable and organised people to join our Colleague Services Support Centre in Salford Quays, where you will deliver a top-
notch service, supporting our colleagues during this exciting time of the year.
What we are ideally looking for is someone who will enjoy working in fast paced, detail driven environment and has a continuous improvement approach to working.
You will learn a breadth of knowledge in this role, which will give you real insight into a busy HR support Team. We have also recently been listed in LinkedIn Top 20 Places to Work’ and the Times Top 50 Workplaces for Women’.
About the role
Your key accountabilities will include :
You will be answering their calls, responding to their emails and engaging on live chat
time contract will see you working 37.5 hours a week and covering a rotating shift pattern (8am 4pm, 9am 5pm and 10am 6pm).
There will be a requirement for you to work some bank holidays but these will be shared evenly with the rest of your team
Your skills and experience will include :
Some of our fabulous benefits include 20% company discount (eligible upon joining). We operate a relaxed dress code and have a part-
subsidised on-site deli. There are plenty of restaurants and bars nearby, with easy travel links by road, bus and Metrolink (our office is opposite the Harbour City tram stop).