Account Manager
MarketFinance
London, England, United Kingdom
2d ago

Description

At MarketFinance, our vision is for entrepreneurs to have the time to build the world we all want to live in. Frictionless access to funding helps make that happen.

So, we provide entrepreneurs with the right business finance to solve their cash flow issues that get in the way of progress.

Our smart online platform was built from the ground up with entrepreneurs in mind, Over the last 10 years we’ve continued to innovate and enhance our products and services enabling us to gain investment from Barclays Bank, Santander Innoventures and Northzone ( the investors behind Spotify, izettle and trustpilot) and others.

But it’s not all about technology, one of our biggest assets is our team of bright, talented and motivated people from all over the world.

It’s one of the things our customers rave about on , and one of the best things about working here.

We're a team of bold and adaptive thinkers who have the courage to challenge and improve access to finance. We are one team, working together to help power up small businesses.

Our company values are :

We're focused on getting the important stuff done first. We don't get bogged down in long emails and lots of meetings, we find solutions (they're out there!) and get it done!

AlwaysBeLearning :

The only constant is change : we embrace change and learn. We ask and listen for feedback, and always provide it too.

1Team1Dream

We always put the whole company first - when we succeed collectively, we all succeed individually. Everyone has a voice, we listen to each other's opinions.

Hear from our Co-Founder, Anil Stocker, on his favourite MarketFinance moment :

Requirements

We’re looking for a hard-working, highly motivated Portfolio Manager to manage and strengthen the relationships of our growing customer base.

As a Portfolio Manager, you'll have the opportunity to work with a wide range of SME’s across a variety of sectors in the UK.

You’ll be responsible for managing relationships, contracts and renewals for our existing book of clients. Your focus will be to drive retention and growth across your assigned portfolio.

You’ll be working with multiple different stakeholders, including Sales, Risk, Operations, Tech and Marketing to ensure our customers’ facility runs as smoothly as possible.

At MarketFinance, we’re passionate about small businesses, entrepreneurs and building a better financial world.

Here’s what you’ll be doing :

  • Build long standing relationships with your portfolio of clients; obtaining a deep understanding of our customers and educate them on how they can make the most of our multiple funding solutions available
  • Identifying and closing new opportunities within your portfolio of active and inactive customers. Including upgrades, limit increases and early subscription renewals in order to drive a growth in revenue month on month
  • Successfully negotiate subscription renewals
  • Seek constructive feedback from our existing clients and liaise with our Product Team to help drive ongoing improvements in our funding products
  • Work closely with our Risk team to propose and agree relevant changes to our client’s facilities, to ensure we meet and exceed their funding need
  • Provide best in class customer service, directly impacting the retention rate of our customer base and improving how we serve SME’s in the UK
  • Applying a can do attitude to everything you do, you will be working closely with all areas of the business to ensure our customers facilities run as smoothly as possible, delivering on our companies North Star;
  • To make the right business finance frictionless

    Benefits

    Not only will you have the opportunity to make a huge impact at one of the UK's hottest FinTech companies, you will also have access to :

  • Best in class share options scheme.
  • Innovation days.
  • Enhanced maternity leave.
  • Amazon Kindle and book allowance.
  • Clear career progression.
  • Private health coverage and half price Virgin Active gym membership.
  • Mentoring from industry leaders.
  • The opportunity to progress your career at one of the UK’s hottest FinTech companies.
  • 25 days of annual leave per year, plus your Birthday off.
  • Until we’re back in the office (with its roof terrace, table football and beer fridge) we make sure everyone at MarketFinance has all the equipment for an effective home office set up.
  • If this amazing role excites you, then get in touch ASAP!

    We will do our best to reply to all applications, however if you have not had a response within 4 weeks, please assume your application has not been successful.

    How will we use the information about you?

    We will use your data to process your application, to allow us to assess your suitability for a role and improve our sites.

    We may share your data with third parties to achieve these purposes. We will not share your data for marketing purposes.

    We will keep your data safe in accordance with data protection legislation.

    If you would like further information on how your data may be used please visit our website at

    If you are unhappy with the use of your data, you can change your mind at any time by emailing

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