Credit Control Administrator
IRIS Software Group Ltd
Heathrow Approach, UK
2d ago

We are looking for a Credit Control Administrator to join the Credit Control team in IRIS Software’s head office in Slough.

This is a Fixed Term Contract to cover Maternity Leave.

The role is responsible for the payment collection of overdue invoices, and requires close interaction with other team members, the sales organisation and other key corporate stakeholders to manage queries and resolve issues.

Credit Control is a fast-paced department, which requires a flexible, can-do attitude and strong teamwork throughout the business.

The Credit Control team are central to the management of customer relationships and is a platform for development into roles within Finance, Professional Services and Sales

About the job

  • Allocation of cash, reconciliation and ensure debtor notes are kept up to date and maintained
  • Set up of Direct Debit Mandates
  • Responding to customer queries in a timely manner
  • Proactively identify accounts that will require special attention and prepare for review or
  • escalation

  • Liaise with the sales order processing team to ensure that all customer details are up to date and
  • correct

  • Maintain accurate individual measurement and performance statistics in line with team SLA’s
  • Produce credit notes when requested
  • Maintaining good relationships with internal and external stakeholders; including IRIS Sales, IRIS
  • Customers, IRIS Retention and IRIS Support

  • Proactively looking for ways to streamline processes
  • About you

  • Good standard of English and Maths evidenced by relevant qualification
  • Confident, persuasive and clear communicator
  • Ability to build relationships with both external customers and internal teams at all levels within
  • the organisation

  • Numerate, analytical, highly organised and with a good eye for detail
  • Ability to multi-task and manage multiple workstreams to tight deadlines
  • A self-starter who is able to work both independently and as part of a team
  • Excel knowledge preferred
  • Organisational skills
  • Ability to prioritise
  • Attention to detail
  • Communication skills
  • Accuracy and Numeracy
  • Who are we?

    IRIS Software Group is the largest privately held software company in the UK and 3rd largest in Europe. We provide business-

    critical software and services for accountants, schools, SMEs, corporates and non-profit organisations. Our solutions relieve the burden of compliance, while enabling productivity, facilitating collaboration and providing insight for UK organisations to connect and serve an increasingly new generation of customers.

    Why you should apply...

    At IRIS, we believe in creating a culture of engagement and reward to develop employee potential and offer long-term career success.

    To help with that, we offer the following :

  • Generous Holiday allowance
  • Private Medical healthcare
  • Pension
  • Competitive salary, bonus scheme and excellent benefits
  • Thank you for applying!

    If you do not hear back from the Talent team within 2 weeks of an application, unfortunately you have not been successful.

    Please do look out for new opportunities with IRIS Software Group in the future.

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