Front Office Team Member
London, England, United Kingdom
4d ago

Job Description

We are looking for a new full time team member here at the Ibis London City Shoreditch who is full of energy, enthusiastic, who has a great personality and radiates positive vibes!

What you will be doing :

  • Being present and visible in the lobby and contributes to guests' sense of well being and loyalty, by establishing a warm and personalized relationship.
  • You are responsible for an incredible hello and goodbye for our guests to make them feel welcome!

  • Gives priority to guest relations, while taking care to respect administrative procedures that need to be followed.
  • Look to create sparkles (memorable moments) for our guests.
  • Anticipates guests' needs and takes them into consideration. Handles guests' requests for information and provides answers;
  • puts them in contact with the appropriate people.

  • Is ready to jump across to the bar if required and assist our Food and Beverage team to ensure guests receive speedy service at the bar.
  • Work Experience

    Your experience and skills include :

    Service focused personality is essential

    Strong interpersonal and problem solving abilities

    Ability to multitask and prioritize


    What is in it for you

  • Pension Scheme
  • Salary : 23K per year
  • A Discount Card to be used in Accor Hotels Worldwide
  • Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)
  • Training & Development
  • Bike to Work Scheme
  • Subject to T&C

    Report this job

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form