Cleaning Team Leader - Southampton
Surrey, GB
4d ago

Duties / Responsibilities We are currently recruiting for a Cleaning Team Leader at our site in Southampton, SO15 7EJ Hours 1730 -

2030 Monday - Friday Part time role 15 hours per week Principal Accountabilities :

  • Take responsibility for developing and maintaining the procedures, systems and resources necessary for delivering cleaning, grounds and waste services on site.
  • Manage the teams to ensure the contracted services are delivered to the agreed contract specification and standards
  • Ensure a timely response to any service shortfalls identified
  • Ensure a timely response to requests for additional or special cleans, agreeing customer requirements and costs if appropriate
  • Take responsibility for managing and monitoring window cleaning contractor, to ensure service delivery
  • Ensure all statutory, health and safety and environmental licences, certificates and documentation relevant to areas of responsibility are available on site for audit and review
  • Comply with all statutory Regulations an EFS instructions
  • Person Specification

  • Previous experience of supervising essential
  • Excellent team management focusing on developing good customer focused and H & S behaviours
  • Knowledge and experience of accommodation cleaning practices - holding a BICSc or NVQ level 3 qualification in cleaning will be an advantage
  • Methodical and meticulous approach to work
  • Good IT skills including MS Office software
  • Able to understand and interpret both written and verbal instructions and training materials given in the English language.
  • Able to provide written reports in the English language.

  • Conduct regular team meetings
  • Authorising and processing timesheets
  • Managing HR issues with assistance from the Facilities Manager and Supervisor
  • Manage resources to ensure compliance with HR policies and procedures including but not limited to recruitment, staff performance, training, development and appraisals.
  • Smart and presentable
  • Good communication skills and effective customer service approach
  • Good written and oral command of the English language
  • Benefits Not Specified

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