Duties / Responsibilities We are currently recruiting for a Cleaning Team Leader at our site in Southampton, SO15 7EJ Hours 1730 -
2030 Monday - Friday Part time role 15 hours per week Principal Accountabilities :
Take responsibility for developing and maintaining the procedures, systems and resources necessary for delivering cleaning, grounds and waste services on site.
Manage the teams to ensure the contracted services are delivered to the agreed contract specification and standards
Ensure a timely response to any service shortfalls identified
Ensure a timely response to requests for additional or special cleans, agreeing customer requirements and costs if appropriate
Take responsibility for managing and monitoring window cleaning contractor, to ensure service delivery
Ensure all statutory, health and safety and environmental licences, certificates and documentation relevant to areas of responsibility are available on site for audit and review
Comply with all statutory Regulations an EFS instructions
Previous experience of supervising essential
Excellent team management focusing on developing good customer focused and H & S behaviours
Knowledge and experience of accommodation cleaning practices - holding a BICSc or NVQ level 3 qualification in cleaning will be an advantage
Methodical and meticulous approach to work
Good IT skills including MS Office software
Able to understand and interpret both written and verbal instructions and training materials given in the English language.
Able to provide written reports in the English language.
Conduct regular team meetings
Authorising and processing timesheets
Managing HR issues with assistance from the Facilities Manager and Supervisor
Manage resources to ensure compliance with HR policies and procedures including but not limited to recruitment, staff performance, training, development and appraisals.
Smart and presentable
Good communication skills and effective customer service approach
Good written and oral command of the English language
Benefits Not Specified