Smiths News is the UK’s largest News wholesaler. Our colleagues serve 24,000 retailers every day of the year, operating from 37 distribution centres.
If you share our passion, spirit and can-do attitude, you really could go much further with us.
Service and efficiency put us at the forefront of our industry and with 55% market share we are the leading player in one of the world’s fastest moving supply chains.
Our teams go further, when others stop, striving to meet to the highest standards in all we do.
You will be responsible for leading the 24 / 7 operation (consisting of up to 200+ colleagues), as well as the effective and successful management of labour, productivity, quality control and safety measures as established and set by the Business
Principal Accountabilities and Responsibilities
Communicate job expectations - planning, monitoring, appraising and reviewing operational requirements with the Warehouse Managers
Provide operational recommendations and updates to strategic plans and reviews; devise and implement related action plans
Implement productivity, quality, and customer-service related key performance indicators (KPI) by embedding a culture of continuous improvement
Oversee the operation (Distribution, Transport and Reverse Logistics)
Ensure all managers are aware of their own performance and that of the location
Identifying potential in the team and ensuring relevant development plans are in place in line with the Talent Management Strategy.
Identifying poor performance and taking appropriate action
Develop and maintain excellent relationships with publishers and key stakeholders in order to effectively communicate and resolve queries and issues relating to the distribution
Forecast requirements and manage expenditures in line with agreed budgetary constraints
Maintain the Company’s health, safety and security standards whilst ensuring that standard operating procedures are adhered to
Deputising for the Hub Manager
Previous experience in a time sensitive warehouse environment managing a large team, whilst managing a budget
Proven experience of managing change and initiating improvements, maintaining objectives / KPIs
Previous experience of recruitment and selection
Proven experience of managing, motivating and developing colleagues to cultivate a performance culture. Ability to spot and develop potential within the team and encourage team members to develop and progress within their roles
Proven ability to spot and solve problems in a proactive way - delegate effectively to others and prioritise events
Displays enthusiasm and drive for achieving high standards. Ability to remain calm in a pressurised time sensitive situation
What we can offer you
Pension scheme with 5% company contribution
Life assurance at x2 your annual salary
25 days holiday (plus bank holidays)
Cycle to work
Heath cash plan
Leisure discounts; Gym, holiday, Theme Parks
Colleague Assistance Programme
Inclusion and diversity is a key part of our culture. Through our Everyone In initiative, we’re working together to build a more inclusive and diverse workplace and shape a culture that embraces people from all backgrounds, experiences and orientations.