Customer Service and Marketing Apprenticeship Level 3
University of Sunderland
Sunderland, GB
14d ago

Description : Job Description

Founded in 1984, MTC is one of a number of successful commercial enterprises formed by the University of Sunderland. MTC is a training provider offering a range of accredited courses in a wide range of IT and project management, as well as a portfolio of Apprenticeship Programmes.

MTC’s core objective is to serve the North East region as a leading provider of accredited training.

Based at the Industry Centre, Enterprise Park West, Sunderland MTC offers the highest technical accreditations available and serves the whole of the North East region.

The centre has a reputation for excellence and quality, built upon the exceptional dedication and professionalism of our team.

A fantastic opportunity has arisen for an enthusiastic individual to support the growth and development of MTC’s client base.

To maximise the effectiveness of the MTC Training by producing high quality leads and working as a team towards agreed set targets and profitability goals.

To provide a high level of customer services & sales support by ensuring all queries are responded to in an efficient, professional and timely manner.

As the Customer Service and Marketing Apprentice, you will be targeted to maximise the effectiveness of the MTC Training by producing high quality leads and working as a team towards agreed set targets and profitability goals.

To provide a level of sales / customer service support by ensuring all queries are responded to in an efficient, professional and timely manner.

You will have some experience of working within a Telesales / Telemarketing and Customer Service role.

  • Experienced at using social media to support sales / business development.
  • Ability to persuade, influence and negotiate effectively.
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