Job Description
Mitie has a great opportunity at Hammerson Silverburn Shopping Centre. We are looking for an experienced Officer to join the team on site.
Your shift pattern will be discussed the interview, with a pay rate of £9.32 per hour. You will report into the sites security operation’s manager.
Main Duties
Investigating any losses and completing reports and Company documentation
The relief security officer will demonstrate their character as determined, trustworthy, attentive and approachable at all times when welcoming clients and customers ensuring ID badges are created, allocated and collected when appropriate.
As the first point of contact for to all customers and clients, the Security Agents must have geographically aware of their local surroundings.
Must be able to man the phones, emails, IT systems, CCTV and Alarms, Doors and Car park if need be.
The relief security officer must spot and stop all suspicious sightings or potential criminal activity and retain full control until the arrival of emergency services.
Report to the Security Operations Manager they must record, report and escalate all sightings and arrests on a regular basis.
Person Specification
The security officer will need to be a team player with an enthusiastic attitude.
The security officer should be able to work on own initiative.
Retail Security experience..
Flexible Approach to work to suit the business needs.
Excellent communication skills are required both written and verbal.
It is important the Security Officer is calm under pressure.
Understand the Health and Safety at Work Act, relevant Criminal, Civil Law and Police and Criminal Evidence Act.
Door Supervision License essential.
Experience within a corporate environment