We are looking for a Head of Operations to oversee daily activities across functions such as finance, IT and regulatory compliance.
Head of Operations responsibilities include designing policies, overseeing customer service and implementing technology solutions.
You should be a responsible leader with an analytical and strategic mind and have a broad knowledge of the business. If you’re also committed to productivity and compliance, we’d like to meet you.
Ultimately, you’ll ensure our operations run smoothly and that people are productive.
Coordinate customer service operations and find ways to ensure customer retention
Evaluate risk and lead quality assurance efforts
Manage contracts and relations with customers, vendors, partners and other stakeholders
Mentor and motivate teams to achieve productivity and engagement
Oversee expenses and budgeting to help the organization optimize costs and benefits
Excellent organizational and leadership ability
Experience with implementing IT systems
Familiarity with all business functions including HR, finance, supply chain and IT
Knowledge of data analytics and reporting