Agile Coach
Royal Mail Group
London, GB
2d ago
  • The role would be suited to an experienced Scrum Master / Agile Coach who is looking to join the growing team as they assist in the exciting transformation journey that Royal Mail are undertaking.
  • The Agile Coach would be responsible for helping to build, lead and retain an in-house knowledge of Agile practices.
  • You will be the key enabler in allowing RMG to build an in-house development capability to develop applications that are capable of operating at enterprise scale with significant transactions volumes and users.
  • The Agile Coach will be an SME in all matters Agile and will be a confident advocate for Agile best working practices and principles.
  • In this role you will :

  • Guide teams and projects on Agile / Scrum practices and values.
  • Be responsible for promoting and ensuring consistent standards / monitoring / ways of working are adopted across all scrum teams on projects.
  • Provide Coaching in all core Scrum events (Release Planning, Sprint Planning, Daily Scrum, Sprint Reviews and Retrospectives).
  • Be responsible for providing regular updates on progress to relevant stakeholders (incl. Project Management, Product Owners).
  • Provide coaching to enable agile / scrum teams to represent themselves at project update / review meetings.
  • Provide coaching to enable agile / scrum teams to remove team impediments / blockers or guiding the team to remove impediments by finding the right personnel to liaise with.
  • Provide coaching the agile / scrum teams to support and educate Product Owners, especially with respect to grooming and maintaining product backlogs.
  • Coach the agile / scrum teams to become responsible for their throughput (Velocity).
  • Provide input to high level planning sessions Reports to Release Train Engineer
  • Qualifications and experience required :

  • Proven experience as a Scrum Master / Agile coach for Software Development teams that have applied Scrum / Kanban principles and practices.
  • Experience of development and testing practices (TDD, BDD, Pair Programming, Continuous Integration, Continuous Deployment).
  • Ability to adapt and innovate.
  • Experience of working in agile projects using Scrum and Kanban.
  • Experienced at facilitating discussions, decision making, and conflict resolution.
  • Strong knowledge of servant leadership, facilitation, situational awareness, continual improvement, empowerment, and increasing transparency.
  • Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example : numerous Burndown techniques, focus-factor, numerous Retrospective formats, handling bugs, etc).
  • Good experience of JIRA (setting up Jira projects, dashboards, various burndown charts) and Confluence.
  • Previous experience of team leadership would be beneficial.
  • First level Scrum Master certification (CSM, PSM I). Ideally Second level Scrum Master certification (CSP, PSM II).
  • Our technology vision is to Enable, Digitise, Realise

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