Future Games of London is a Ubisoft studio that designs, develops and operates free-to-play mobile and digital console games.
Founded in September 2009, FGOL create original and unique games such as the Hungry Shark series which has been enjoyed by over half a billion people worldwide.
We are a dedicated team with drive, passion and creativity, who enjoy being part of a forward thinking studio in an exciting and ever-evolving industry.
The Ideal Candidate
The ideal candidate must be a keen communicator, with a happy can do attitude, and capable of working in a small, flexible, team-oriented environment.
The candidate must also work independently and proactively, have a strong interest and understanding of social media and CSR, and be utterly devoted to delivering quality content on time.
A strong degree-level qualification would be preferred and any marketing qualifications would be a bonus but are not essential.
The main and routine tasks of the Community Developer are to :
Act as a brand champion, ensuring a positive, clear and consistent experience on social and community channels for our games and the studio as a whole.
Collaborate with the Marketing team to determine the gaming community status and needs for the assigned product or franchise;
Shape community-focused marketing campaigns to supplement other marketing activities;
Manage direct line report (Community Manager) to facilitate :
o Creation of assets such as live streams, trailers, interviews, annotated screenshots and game tips and tricks;
o Support daily community driven content and act to bring players together by leveraging polls, competitions and other types of events;
o Communicate as the spokesperson for the assigned product or franchise;
o Manage post launch support communication in conjunction with Digital Marketing to set expectations on applicable situations such as patch content, status and delivery;
o Coordinate actions, documentation and reports with external CS teams;
Implement and monitor metrics to evaluate success and ROI of community or online projects and initiatives;
Coordinate communication with multiple departments for consistent messaging;
Coordinate within Digital / International Marketing and Development to produce content and other development team assets for community, as applicable;
Represent the stated community needs to the Development Team and Marketing;
Develop and manage successful betas and report internally on community feedback to improve final product;
Coordinate events involving studio visits from fans, chats with Development Team, and tournament support;
Carry out all other related tasks.
Bachelor’s degree in Marketing, Media or Public Relations.
2 to 3 years of experience in social media marketing;
Extensive gaming experience with multiple gaming platforms and genres;
Experience in social media marketing with digital asset creation (video, photo, pod casts, live streams, etc.) is a strong asset;
Experience in marketing / promotions / PR, in running a fan site, in participating in an online gaming clan, guild or in a forum moderation experience are assets.
Experience working with global brands in a multicultural environment.
Skills and Knowledge
Ability to communicate effectively with all levels of management;
Have good interpersonal and communication skills;
Ability to multi-task and prioritise;
Attention to detail;
High organisational and planning skills;
Ability to collaborate;
Ability to work independently as well as in a small team;
Extensive knowledge of social media platforms (Facebook, Twitter, blogs, Youtube, Pinterest, Discord, Twitch etc.);
Understand pop culture. Must be able to channel one’s inner nerd.
Strong written and oral communication skills in English;
Knowledge of other languages is a plus.
Good knowledge of WordPress, Photoshop or video editing tools would be a strong plus.
Key Performance Criteria
Delivering brand marketing elements to agreed quality levels and by planned dates.
Level and depth of knowledge of products on ongoing basis.
Level of creativity across brand plan and elements.
Delivery of product on time and in line with original quality standards (shared responsibility with producer and management).
Have a role in the company hitting its key KPIs by helping improve its customer acquisition, monetisation, engagement and its viral presence.
Flexible office working hours
25 days of annual leave + 8 UK Bank holiday + Christmas company day(s) off
1 day off if you get married (Wedding Day)
Fresh fruit selection delivered 3 times a week, Free monthly breakfasts, Team Lunches
Beer fridge & Selected wines + other beverages
Weekly Football, Pool table, ping pong tournaments, poker nights, Office events, social gatherings, Fun Games room
Birthday Cakes / Cards
Summer & Christmas parties, Roof terrace area
Contributory pension scheme
Private healthcare, Reduced gym membership, life insurance, critical illness & Disability cover
Season ticket loan (for tube / rail costs), Annual mobile phone / tablet allowance
Recruitment Referral Fee awards