Technical Writer
Flight Centre
New Malden
1d ago

Technical Writer - New Malden

About the role

  • Become an integral part of the bid team and working closely with the corporate technical support team
  • Respond to technical sections or questions raised during the bid process
  • Assist with sales team requests that ultimately help gain new business
  • Create necessary support documentation to allow sales and account managers directly support prospective and current customers
  • Lead national / multinational tenders for travel management services when necessary
  • What we’re looking for

  • Previous experience as a Technical Writer or Bid Writer with technical knowledge
  • Proven ability to lead national / multinational tenders for travel management services
  • Strong educational background (degree preferred)
  • Excellent knowledge of MS Office and Visio
  • Ability to interpret and respond to technical documentation such as IT security questionnaires
  • Ability to manage multiple projects within strict deadlines
  • Experience of using RFPIO for management of RFPs, Due Diligence and Security Questionnaires
  • Full understanding of RFPIO administration and content management
  • Confidence and ability to liaise with senior product leaders and IT specialists to source answers to technology questions
  • Ability to translate technical responses from internal sources into client-facing language
  • Creative approach to presenting technical information in a visually appealing and informative manner
  • Experience with developing travel industry architecture data flows : Global Distribution Systems, Online Booking Tools, and travel portals
  • Good understanding of travel industry hot topics’ and corporate travel programme requirements
  • Knowledge of Information Security and Data Protection regulations : PCI-DSS, ISO 27001, and GDPR and how they apply to our corporate customers.
  • Rewards and Benefits

    You'll be rewarded with a salary of £36K - £40K DOE as well as our award-winning benefits package.

    We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion / belief, sexual orientation or age.

    Add to favorites
    Remove from favorites
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form