Avaya IP office engineer
Parity Professionals Ltd.
Kirkintilloch, East Dunbartonshire
6d ago

Job Description

Avaya IP Office Engineer - Kirkintilloch

Salary dependent on experience + Car + Fuel Card + Laptop & Mobile Phone provided)

As an Avaya IP Office Engineer you will be responsible for co-ordinating, installing, testing and troubleshooting of Avaya IP Office solutions, ensuring the highest level of customer service for our clients.

Requirements

  • 4 years' experience installing and supporting Avaya IP Office systems.
  • Any knowledge if Unify, Panasonic, Samsung or similar would be advantageous.
  • Ability to implement and support IP Office 500 / Server Edition Platform - including One-X Portal, Voicemail Pro, IPOCCand all associated applications.
  • A strong working knowledge of SIP trunks and SIP service providers.
  • Familiarity with Gamma SIP trunks and Horizon hosted VOIP service.
  • Knowledge of Xima Chronicall call logging software.
  • Excellent troubleshooting and diagnostics ability.
  • Avaya implementation qualifications ACSS / ACIS.
  • Ability to work independently as well as in teams.
  • A valid UK driving license.
  • Willingness to work flexibly including abroad, out-of-hours and weekends.
  • Responsibilities

  • To carry out installations and maintenance work to customer telephony solution, ensuring everything done is with the customer as central focus.
  • Coordinating, installing, testing, and troubleshooting of Avaya IP solutions.
  • Updating documentation with site specific information.
  • Learn and improve through self-learning and attending manufacturer led training courses.
  • Parity Professionals - Source, Develop, Transform

    Parity Professionals Ltd acts in the capacity of an Employment Agency when providing permanent recruitment services.

    We welcome applications from all sections of society and applicants will be considered on the basis of their suitability for the position

    At Parity, we are committed to protecting your privacy, we will process and hold your CV and use the information you have provided lawfully and in accordance with our Terms and Conditions and our Privacy Policy.

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