We are looking for a Retail Trainer to educate our salespeople using various methods, like coaching, seminars and interactive activities.
Retail Trainer Responsibilities include teaching presentation and persuasion techniques to new hires, simulating sales scenarios and preparing training programs that cover knowledge gaps.
Note that this position requires visiting our regional retail stores to work closely with our salespeople on a regular basis.
Ultimately, you will make sure our teams develop their sales skills and product knowledge, provide excellent customer service and represent our brand in the best possible way.
Design and execute orientation programs for sales teams
Conduct onboarding training sessions for new hires
Act as a consultant to salespeople for challenges they have on the job
Assign mentors and coaches to new sales team members
Observe how salespeople and cashiers interact with clients to identify areas of improvement
Determine training needs both for individuals and teams
Organize role-playing activities to simulate difficult client cases
Advise salespeople how to upsell products and services
Apply various sales training techniques
Maintain updated records of training curriculum and material
Work experience as a Retail Trainer, Sales Trainer or similar role
Experience in retail industry
Availability to travel and visit our retail stores, as needed
Ability to manage the full training cycle, including conducting in-person activities and using e-learning platforms
Excellent presentation skills
Ability to motivate employees to achieve sales quotas
GBP 31000 to 36000 per year