Technical/Quality Co-ordinator
Glanbia
Middlesbrough, GB
15h ago

Join the world’s No. 1 Sports Nutrition company and help millions of people achieve their performance & lifestyle goals!

Glanbia Performance Nutrition are the world’s leading premium sports nutrition company with Optimum Nutrition, BSN, Isopure and Nutramino brands in the portfolio today.

We are also the fastest growth driver within Glanbia group with a revenue ambition of $2bn in 2020 and are a values’ led organisation focused on driving sustainable business performance the right way.

The opportunity where you will make an impact :

As our Technical Quality Coordinator you will report directly to the Quality Manager. This role is based primarily within the manufacturing site and will be factory and office based.

In this role you will interact with customers with responsibility for both internal and external customers.

  • Own the document control of the Quality Management System
  • Ensure completion of detailed factory and supplier specifications
  • Act as the point of contact for the customer with regards to quality enquiries and complaints
  • Ensure completion of documentation for customers including SAQ’s and policy statements
  • Lead quality investigations, ensuring root causes are identified and closed out
  • Work with the wider site and technical team to ensure all relevant KPIs are completed on time
  • Represent the technical team at the daily operations meeting ensuring all actions are given feedback and followed through to completion
  • Support directly and indirectly on all site certifications; RSPO, Rainforest Alliance, BRCGS, ISO 14001, Informed Sport and North East better health at work
  • Lead annual reviews of all department SOPs and Risk Assessments
  • Act as a key member of the site HACCP Team
  • Take an active part in the site internal audit program, by completing quality management system and practical factory environmental audits.
  • Lead and support the department training program, by delivering key technical training on the factory floor and through development of a detailed department skills matrix
  • Liaise with R&D during trials and product launches to ensure new raw materials specifications and supplier approvals are available to required standard as required
  • Assist with absence cover for Quality Assurance Technicians and Laboratory Coordinator
  • What you will bring to GPN :

  • Experience with the food industry within a quality or technical function
  • A qualification or HND standard of education in a relevant discipline
  • Level 3 or above in Food Hygiene and HACCP qualification
  • Training qualification or experience in delivering training
  • Experience in TACCP / VACCP
  • Knowledge of microbiology and chemistry would be advantageous
  • Experience in MS Office package (Microsoft Excel, Word, Outlook) is essential
  • Experience in SAP would be advantageous
  • Experience of online portals such as Laboratory Submission and Management QADEX and Retailer Specification Management Systems would be advantageous
  • Ability to work in a fast paced environment
  • Highly organised with ability to prioritise workload
  • Strong stakeholder management skills to manage both internal and external stakeholders
  • What we would like to offer you :

  • Join our fast-paced team at our manufacturing facility in Middlesbrough
  • Other benefits to include an employee discount on all GPN products
  • International career opportunities as part of a truly global organisation
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