BDO LLP is an accountancy and business advisory firm, we provide integrated advice and solutions to help businesses navigate a changing world.
Our clients are Britain’s economic engine ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy.
We share our clients’ ambitions and their entrepreneurial mind-set. We have the right combination of global reach, integrity and expertise to help them succeed.
BDO LLP operates in 17 locations across the UK, employing 5,000 people offering tax, audit and assurance, and a range of advisory services.
BDO LLP has revenues of £590m and is the UK member firm of the BDO International network. The BDO global network provides business advisory services in 162 countries, with 80,000 people working out of 1,500 offices worldwide.
This position is responsible for the operational performance of the BDO infrastructure through implementation of IaaS platforms and engagements with our third party suppliers
The Operations Analyst is to ensure the appropriate service response is delivered to BDO stakeholders, that processes are followed in line with standards and that spend is managed in line with expectations.
Those chosen for this role must have a variety of skills, including hands-on technical, design, communications and process.
The Operations analyst will have a history of leading in a performance based environment and have experience and knowledge including
The role will also have knowledge and awareness of underlying technology contracts including storage and datacentre and ensure that these are managed effectively along with the services vendor.
They should proactively investigate issues and ensure these are dealt with appropriately.
They should have a strategic focus to ensure that the service evolves as services develop and transition including to public cloud, and support the project pipeline so that new services can adequately move through to production support.
They must have continual service improvement ethos and work productively with vendors to improve performance and identify opportunities.
The initial focus of the role is to deliver infrastructure and operational services in partnership with our third party suppliers.
In time this role will operate fully within the IaaS space as services are migrated.
Technical Knowledge, Professional Qualifications and Experience
NB : The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.
Job descriptions should be regularly reviewed to ensure they are an accurate representation of the post.