Sales Advisor- Telephone Reservationist
Harvey Nichols
London
5d ago

The role will be varied and as part of the Sales and Events team, will include but not be limited to taking bookings from all over the world for our exclusive clientele.

You will be responsible for implementing a wide and varied list of special requests and arrangements to enhance our guests dining experience.

You will also be required to assist our events team where necessary.

The ideal candidate will have the following skills :

  • A genuine passion for hospitality and providing exceptional customer service
  • Excellent spoken and written English is essential
  • Possesses a warm, positive and enthusiastic attitude
  • Be comfortable communicating with all levels of management and staff
  • Superb attention to detail
  • Be comfortable working under pressure
  • This is a shift work position combining a mix of day, evening and weekend shifts to support our dynamic team. The working hours will vary between 8 : 30am and 10pm.

    We are looking for either a part-timer (32 hours / week) to join our team.

    About us :

    With three amazing venues situated on the eighth floor or one of the most iconic landmarks in London, OXO offers our fearlessly stylish customers a destination with unprecedented dining and drinking.

    Working alongside our Events and Sales Manager Christie Cox very few places offer both our customers and our team members such a combination of experience, passion and commitment.

    All your hard work, rewarded

    Our colleagues are as important to us as our customers. When working with us you will be introduced to a huge variety of benefits including :

  • A unique Learning and Development programme to support your career with us
  • Very generous staff discount plus annual clothing allowance
  • Staff meals
  • Heavily subsidised travel card across London
  • Seasonal staff parties and team days
  • Charity day to support your good cause
  • Refer a friend scheme (up to £500 if you are referring your friends)
  • Travel and bike loan
  • Competitive pension scheme contribution
  • The process from here is simple :

  • Your application will be reviewed by a specialist in our HR Team;
  • If suitable you will be called and asked a few simple questions and if expectations match we will invite you for an interview and paid trial;
  • You will be in contact at all times with the recruiter so you can ask as many questions as you like.
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