Senior Scheduler
BIONICAL SOLUTIONS LTD
Willington, Derbyshire
6d ago

Bionical Solutions are a UK

and US based pharmaceutical and healthcare business based in Willington, South Derbyshire. At Bionical we pride ourselves on giving the very best care to our patients and clients.

We're super proud of our 99% satisfaction score for our nurse-led services!

We are on the hunt for an all-important Senior Scheduler to work within our head office in Willington, Derbyshire. Of course, with the current situation, we have ensured a safe working environment with social distancing and PPE in place.

But what do we actually do?

You could be working for a business that's utilising augmented reality to support patients in the community, providing nursing services that allow patients to live to their full potential and advising healthcare professionals to prescribe the best medication on the market.

So, let's get into the details of what a Senior Scheduler at Bionical Solutions is like.

WHAT IS THE JOB?

You will manage a region in the UK and support our Schedulers to organise a daily schedule for our nurses and health care assistants.

This is incredibly important to ensure our nurses and health care assistants are attending approximately 24,000 patient visits per month!

You will be responsible for ensuring the smooth day to day running of the team, getting involved in the hands-on scheduling, whilst also taking on additional responsibilities such as complaints management and raising clinical incidents on any errors.

This is to ensure we can deliver the best service for our patients and our clients. You will also liaise with the NHS to accept new patients referrals based on resource in the area.

In addition, you will be reviewing processes to increase efficiency for our field-based staff. We are currently going through a large project to utilise the automation of our scheduling system, which will play a huge part in increasing the efficiency of the team and service overall.

Flexibility is also key. Our team works on a rota basis to cover the hours from 7am-10pm, Monday to Sunday, working every other weekend.

WHO ARE YOU?

You are a strong leader who commands the floor and takes charge with any issues that arise. You understand people and can support and nurture a team to continually develop, and you can demonstrate your strong relationship management skills both when working with your team and external partners.

Prior experience in a scheduling role is not required, however we will be looking for you to demonstrate working in a similar environment - fast-paced and high pressured.

Preferably you have exposure or current experience within the healthcare industry and are confident speaking with healthcare professionals or patients over the phone, although we are open to any industry background so please get in touch if you are interested in healthcare.

At Bionical, delivering a world class service is super important. Therefore, you will be the type of person that is passionate about quality, and someone that ensures we can learn from our mistakes and find efficiencies in the work we do.

This is a relatively new team here at Bionical so we are always open to improvements that can be made with our processes.

So, if you are looking for a new challenge where you can make a real difference to patients lives, then this Senior Scheduler role could be the next step for you! Please make an application below.

Due to a large amount of applications, if you have not received a response from us within 21 days please consider your application as unsuccessful.

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