Operations Assistant (Full Time)
Covetrus
Dumfries, Scotland, United Kingdom
1d ago

Description

Opportunity to join our team based at our Edinburgh Road facility in Dumfries.

This position is full time, back shift.

The position of Operations Assistant covers all jobs and work in the warehouse relating to the receipt, locating, replenishing, counting, picking, checking, packing and dispatch of goods and setting up of new products.

The accurate and timely processing of customer sales orders and returns. Investigating any variances where necessary.

Requirements

You might be asked to work in any of the teams to cover operational requirements, holidays etc.

We work on a job rotation.

Replenishment

  • Unpack, check and put received goods to correct warehouse locations
  • Complete stock replenishments as directed. Ensure accurate and timely stock movement reporting to maintain the highest possible levels of location accuracy.
  • Undertake cyclical stock counts as directed
  • Special Markets

  • Preparing fridge packaging for fridge orders
  • Pick and pack of fridge goods
  • Pick and pack on conveyor orders as well as completing label pick and pet food picks. Using high and low level order pickers where necessary
  • Ensuring orders are packed neatly to help minimize the risk of damages
  • Labelling of items where necessary for specific customers (DSO)
  • Ensure collections are dealt with in a timely manner
  • Load and unload vehicles for internal moves and couriers Forklift and Bendi use required
  • Ensure deadlines are met for courier collections
  • Work between sites in Dumfries where necessary
  • Returns

  • Process customer returned goods as per written instructions.
  • Inventory Control

  • Conduct stock counts ensuring correct batch and expiry information is logged. Count items as directed by the cycle count plan or as required to correct issues.
  • Investigate stock discrepancies to identify the root cause. Ensure stock rotation is correct.

  • Respond to emails requests and queries from other parts of the business with good email etiquette ensuring answers are accurate and helpful.
  • Product slotting review sales data to determine bin size and position requirements and move products to a more appropriate bin when necessary.
  • New product set up, ensuring dimensions and weight are accurately recorded. Allocate pick bin for the product based on the expected sales and size of item.

    Interrogate internal ERP system to investigate stock discrepancies.

    Use spreadsheets to record data and to aid investigation processes.

    Relevant to all departments

    Manual handling work within warehouse environment lifting, moving, carrying and transporting pallets / boxes of goods using pallet trucks.

    Work at height on the internal equipment we have (i.e. high order pickers, wave machines).

    To maintain the highest standards of Housekeeping by adhering to cleaning plans as per instruction from your Team Leader.

  • To fully comply with all Health and Safety requirements and instruction given.
  • Select goods for customer sales orders from their designated 'Fixed' stock locations. Securely pack sales orders in appropriate transit packaging & attach the customer's address label.
  • Carry out 15% QA checks on picked orders
  • In addition to the essential duties and responsibilities listed above, all positions are also responsible for :

  • Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work related tasks in a manner that is in compliance with all Company policies and procedures
  • Adhering to Company policies, procedures, and directives regarding standards of workplace behaviour in completing job duties and assignments.

    About You :

  • The ability to work as a team member within the group and to co-operate with other departments is a necessary requirement for this position.
  • Flexibility of working hours and the ability to work overtime when required are essential.
  • Experience working within a warehouse environment and the normal processes involved within this would be desirable
  • Good attention to detail
  • Education

    Basic literacy and numeracy are essential for covering the core duties of the role

    Specialised Knowledge and Skills :

    Good level of computer literacy (Microsoft Excel and email). Working knowledge of Wholesale ERP system desirable

    Who are Covetrus?

    Covetrus is a global animal-health technology and services company supporting the companion, equine and large animal veterinary markets.

    We put veterinarians at the centre of everything we do, and work as a trusted extension of their healthcare team.

    As a global animal-health company with a mission to advance the world of veterinary medicine, we are dedicated to providing ethical and sustainable solutions that improve the lives of our employees, customers, and partners, while positively impacting the communities we serve.

    Our values guide us every day.

    Do Good, Be Passionate, Never Settle, Share the Customer Goal and Give Power

    In addition to the essential duties and responsibilities listed above, all positions are also responsible for :

  • Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work related tasks in a manner that is in compliance with all Company policies and procedures
  • Adhering to Company policies, procedures, and directives regarding standards of workplace behaviour in completing job duties and assignments.
  • Covetrus is an equal opportunity employer committed to promoting and supporting a diverse community and inclusive culture for all employees.

    Each of us contributes to inclusion we all have a role to play. Our culture is the result of our behaviours, our shared values and our personal commitments.

    We encourage our people to adopt a growth mindset and to bravely share perspectives, empowering all of us to connect, belong, and grow.

    Our Global Diversity & Inclusion program outlines our Company Commitments to drive real and lasting change supporting an anti-racist, diverse, inclusive and equitable culture at Covetrus.

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