Our mission remains unchanged : to service the needs and aspirations of our customers and help create new stories, to take pleasure in making marked moments of delight.
Whoever our customers are and wherever they come from, they can expect to be treated with grace, courtesy and care.
Combining your knowledge with your engaging personal manner, you will listen to your customers’ tastes and requirements, tailoring your advice and recommendations accordingly with our customers.
Your excellent communication skills and engaging personal manner, will allow you to liaise and form lasting relationships with wider members of the team.
Furthermore, using your excellent customer service skills you will build a strong client book and work towards creating a high level of repeat business throughout your department.
Thanks to your extensive brand knowledge and helpful manner, you will thrive under pressure and enjoy the rhythm of a fast-paced retail environment.
Your product awareness will also help you to drive business initiatives, ensuring all targets are achieved & exceeded.
Our Promise to You
At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart.
We are proud to be a place where standing out means being yourself.