Customer Service Team Leader - Norwich
Paddy Power Betfair plc is an international sports betting and gaming operator, with a market-leading presence in the UK, Ireland, Australia and the USA, as well as a range of operations across Europe including Romania, Portugal and Malta.
We operate five sports betting and gaming brands; Paddy Power, Betfair, Sportsbet, FanDuel and TVG. We are online-led, mobile-
led and sports-led : and our proprietary technology, unique products and innovative marketing all combine to offer a superb experience to our five million customers worldwide.
from Dublin to Los Angeles, and London to Melbourne. Our culture rewards innovation, teamwork and we like to stay fast-moving in a dynamic industry.
Customer Service Team Leader
Who you are :
Paddy’s Customer Service Team Leaders are the face of the business! So, we need people who love talking and getting to know our customers.
You’ve got to be able to stay calm under pressure and constantly look for ways to improve yourself and the shop. Don’t worry if you’ve never worked in the betting industry before, we’ll give you the knowledge but it’s your attitude that counts!
What you’ll be doing :
What’s in it for you? :
Other than just being able to say you work for one of the most fun and distinctive brands in Europe, you will get :
Apply today for more information and see if you have what it takes to work for one of the UK’s top Bookmakers!
Our values are important to us. In fact they shape and guide everything we do from improving our performance and working as a team, to hiring the right people and developing our talent.
There are five key values that we live by :
Relentless Will To Win : We strive to stay ahead of the game and achieve more for our customers and each other.
Collaboration : We win by having the best people, working well together and building strong relationships.
Integrity : We take pride in doing what’s right. No exceptions.
Agility : We adapt at pace and with purpose, and thrive amid change.
Low Ego : We take our work seriously but not ourselves, and never believe our own hype.