We are looking for a Technical Support Analyst to join the international support team of one of the world’s most successful developers of satellite navigation apps for iOS and Android mobile devices.
Job Responsibilities : Based in our modern central London offices, you will be the technical liaison helping to solve challenges that customers and partners encounter using the ALK product set including standalone mobile apps, service integrations and client-
server based customer / partner solutions This role requires excellent communication skills as you will be working directly with customers and partners on a daily basis, for many of whom English is a second language.
It is a fast paced environment requiring collaborative working with a number of different stakeholders and technical specialists across a wide range of technologies and environments.
Additionally, you will be responsible for identifying and reporting software bugs and usability problems for remedial action as part of a programme of continual improvement.
The role requires interfacing with developers, product and programme managers and testers internally and involves intense communication with customers by phone, email and occasionally, site visits.
Qualifications and experience required :
Additional desirable skills :
Trimble Navigation Limited is proud to be an Equal Opportunity and Affirmative Action Employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected factor. EOE / M / F / V / D
Trimble Inc. and its affiliate companies consider applicants on the basis of qualifications and without regard to race, color, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability or any other legally protected status.
Trimble Employment Data Privacy Statement This website allows you to apply for career opportunities at Trimble and its affiliated companies.
This statement is to notify you of the practices that will govern the processing of personal information you provide on the employment section of this website and to obtain your consent for the use of this personal information consistent with this notice.