Account Handler - PI
Gallagher Careers
London, GB State, United Kingdom
4d ago

Do you take initiative when assisting your team members? Would you like to join a dynamic and friendly team? Our successful and driven colleagues are seeking an experienced and knowledgeable Account Handler to join them.

You will service your client accounts during the renewals process. This could include administration, preparation of presentations to insurers, negotiating premiums with underwriters, processing adjustments and preparing client reports and other documentation as required.

As you can see, the role is highly varied and will help to broaden an already deep knowledge of the insurance industry.

To be successful and make this role your own you will have experience of working with clients and colleagues; demonstrate excellent customer service and the ability to negotiate.

Your Role :

  • With a wealth of experience you will work in partnership with our Account Executives, to deliver the needs of your clients.
  • This is why you will be a first class communicator and have the customer requirements at the centre of your actions.

  • The role will mean creating renewals documents, including renewal reports, handling the mid-term adjustments and also designing new quotes for customers.
  • Strong administration and negotiation skills will show us your true potential.

  • A key part of your role is to ensure all client details are recorded accurately and entered onto Acturis quickly; this allows us to keep all client records accurate for audit purposes.
  • You should really embrace organisational excellence within the workplace, as your role will be about ensuring cover is in place by renewal date to meet your client needs.
  • This will allow you to demonstrate your extraordinary time keeping ability and your practical approach to multi-tasking.

  • You will look after Insurer queries for your clients' policies, assist your clients with their queries on a day to day basis relating to existing policies and liaise with insurers for potential amendments and new terms for policies.
  • Confirm cover with the insurers, process policies and chase up documentation when required.

  • You will handle account queries and credit control matters highlighting any concerns to account managers on time - Prepare Invoices, Registers and other documentations.
  • Apply legal and regulatory policies as required, whilst aligning with Professional Standards Manual.
  • Your Skills, Qualifications and Experience :

  • Are you Cert CII qualified? That would make a real difference to your contribution.
  • Worked to targets within a regulated, measurable framework and achieved SLA’s.
  • We want you to evidence your strong rapport-building skills and excellent communication skills. Your attention to details and dedicated customer service focus makes you a true asset.
  • Are you risk aware in handling customer information? Are you able to spot potential risks and seek advice when required?
  • You have strong planning and analytical skills along with accuracy and attention to detail, for us, a strong colleague

  • Eligible to work in the UK
  • What we offer you :

    We want Gallagher to be the organisation that all our people are proud to feel a part of and where everyone can call themselves one of our team.

    Where our culture is accepting of difference, where you can be your best and, perhaps most importantly, you can be you.

    We are all different in some way. If we were all the same, and all thought the same, we would be vulnerable as a group. By welcoming and encouraging diverse opinions and backgrounds within our organisation, we will have a healthier, more creative and ultimately more profitable business.

    If this sounds like somewhere you’d like to join, we'd love to hear from you. If you require flexibility for a role you are applying for, why not give us a call to chat through the options?

    About Us :

    Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper.

    We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customised solutions that will protect them and fuel their futures.

    Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation.

    Gallagher is committed to diversity of opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion / belief, age and those with caring responsibilities.

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