System Engineer, EMEA
1d ago

Job Description.

As a System Engineer in Kaltura’s Professional Services, you will deploy video infrastructure and applications to meet the business goals of some of Kaltura’s largest and most sophisticated clients.

You will be responsible for maintaining, tuning, and supporting large-scale video management and video delivery solutions that are hosted in our clients’ private environments (including public cloud, private cloud, or data centers).

You will work closely with other System Engineers, as well as with Project Managers, to deploy and tune new environments and infrastructure.

This is a client-facing role that requires strong interpersonal skills. You will often act as a trusted advisor to clients’ business stakeholders and have a tangible impact on their business operations and overall success.

A successful engineer at Kaltura is a technologist who possesses a balance of technical depth, creative problem-solving ability, and strong interpersonal skills.

You must bring a strong understanding of Linux system administration, modern DevOps tools and practices (e.g. Ansible, CloudFormation) and a self-

determined attitude. You will learn Kaltura’s wide-ranging video platform and product suite, and master cutting edge video use cases such as low-

latency live streaming, 4K video delivery over the internet, and modern video player technologies (e.g. HLS, MPEG-DASH, etc.)

This role is open to remote candidates worldwide, as well as in Kaltura’s major regional offices (New York, London, Tel Aviv).

Some business travel is required (less than 10% of the time).

Job Responsibilities

  • Work directly with client’s IT or engineering departments to solve complex technical issues and rectify environment problems.
  • Diagnose, evaluate, and tune deployments that are found to perform out-of-specification.
  • Upgrade client environments, including installing new software infrastructure and deploying new Kaltura applications.
  • Work closely with other System Engineering team members to improve deployment tools and processes.
  • Assist Kaltura’s Customer Care team in reviewing incoming support cases from flagship clients.
  • Collaborate with members of our R&D and core platform teams to improve Kaltura’s platform based on real-world use cases.
  • Minimum Qualifications

  • Hands-on experience with automation tools like Ansible, Chef, or Puppet.
  • Expertise in Linux system administration (command line).
  • Past experience deploying and managing medium- or large-scale web application stacks.
  • Strong interpersonal skills and are comfortable interacting with technical client representatives.
  • Self-starter who is comfortable engaging others for assistance and information, and managing a prioritized work queue.
  • Can comfortably converse and communicate in English. German would be an advantage
  • Location : Ideally Germany, London (the Netherlands or other remote locations in EMEA could work as well)
  • Advantages

  • Deep familiarity with Red Hat Enterprise Linux.
  • Have used orchestration tools such as Docker, Kubernetes, or Rancher.
  • Understanding of or experience with modern video streaming technologies (live and / or VOD).
  • Past experience deploying and managing web-based SaaS environments.
  • Security clearance and / or past experience working with defense or military enterprises.
  • Apply
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