Zoopla are on an exciting journey to establish itself as the UK’s leading Digital Property destination.
We are looking for a Commercial Sales Analyst with a proven track record in understanding sales operational data and transforming it into business insights.
Working in a highly collaborative team you will liaise with Zoopla’s clients and internal stakeholders to assess requirements, develop approaches and implement solutions that will aid our commercial operations.
This is a key role in providing a fast-moving business and our customers with the insight it needs to make informed decisions.
Key Responsibilities :
Strategic account reviews : Analyse customer performance data and generate business insights supporting our strategic account managers with their regular account reviews and bespoke analysis requests
Strategic account reporting : Develop and maintain customer facing performance reports
Customer performance KPIs and dashboards : Develop and maintain a set commercial KPI’s, metrics and dashboards to support the commercial and product teams understand how our customer base is performing
Bid management : Provide planning and bid management support to Sales and Account Management teams
Build analytical capability within commercial team : Support and guide business users & analysts to access the data required for insight / analysis for commercial activity
Commercial forecasting : Assist with commercial team with financial forecasting, planning and managing revenue risk and opportunities throughout the year
Operating review support : Support regular reporting efforts for quarterly and monthly operating reviews
Key skills we'd like you to bring to this role :
Experience in working with commercial teams and direct with clients or at least a strong desire to work closely with customers to help them achieve desired results
Excellent presentation, written and verbal communication skills to both technical and business stakeholders or clients
Strong analytical mind, enabling you to question, understand and articulate data in a simple but informative way
An excellent understanding of managing data and gaining insight from back office systems (ideally Salesforce)
Ability to liaise with stakeholders, understanding their needs and bringing data to life
Ability to apply statistics and metrics in a business setting
Highly numerate & analytical with an excellent attention to detail.
Proven experience of working within a fast-moving agile business with changeable and competing priorities.
Nice to have :
Property or market-place experience : understanding of the property industry
Experience of Salesforce and / or Zendesk
Knowledge or experience of BI tools (e.g. Power BI, Tableau, Qlik, etc.) to create models and dashboards
Experience, or willing to learn, SQL / database technology (e.g. AWS Redshift, SQL Server, Oracle, MySQL, etc.)
25 days holiday + Bank Holidays
Private health and dental
Gym on site in London or membership in regional offices
Up to 7.5% pension contribution by the company
Free breakfast and afternoon snacks
Friday night drinks
Discretionary annual bonus up to 10% of base salary
Birthday day off, move house day off
Training and development
Referral bonus up to £5K
Check out a full list of our benefits and perks