Assistant Manager
Game
Harlow, GB
2d ago

We are GAME.

We're all about building the most valuable community for gamers, bringing them latest games, exclusive editions, and hottest consoles to the UK.

We're the UK's No.1 high-street videogames retailer for a reason - and we're looking for someone special to join us.

Think you're up for the challenge?

What you'll be doing

We're on the look for a Assistant Manager to join our busy store. The position will be split between Bishops Stortford and Harlow offering the stores management support, development of the team and achieve our goals.

As part of the team, you'll be :

  • Increase customer satisfaction with our products and services
  • Maintain a high standard of customer service
  • Support to build the most valuable community for gamers
  • Provide consistently high-quality service through GAME.
  • Your EXP

    Being friendly, honest and approachable at all times and always representing GAME's behaviour

    Approaching and building a rapport with our customers to recognise and identify their needs, matching

    Inspire and support your team's development by conducting quality 1-1's

    Understand the store P&L to enable you to influence the store's profit levers to deliver an exceptional performance around controllable costs to drive potential savings without threatening sales or profit

    Being entrepreneurial, commercially minded and sales focused to drive the performance of new business categories to maximise the store's profit contribution

    Bonus points for

  • Previous experience in managing budgets, recruitment and team development
  • Previous management experience in a fast paced, service driven business
  • Knowing your stuff. Genuinely passionate and excited about gaming, you're friendly, approachable, and you know how to connect with customers while still getting the job done and supporting your team.

    We've got a lot to offer

    What's in it for you? Plenty. We offer our team a pretty nice package of perks (even if we do say so ourselves), including :

  • Fantastic opportunities for development and promotion
  • Awesome staff discounts on the latest games, consoles, tech, and more
  • Matched pension contributions
  • A generous benefits package
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