20 - 30 hours per week - weekdays must be flexible
£8.91 per hour dependent on age
Established in 1985 in Chester, Philpotts have built a reputation of providing exceptional quality of food with an unrivalled variety of choice for over 30 years.
Our highly trained staff lovingly prepare all of the food each day in our kitchens, from individual sandwiches & salads to complete meeting and events catering options for morning, noon & night, whether it be a breakfast meeting, lunch meeting or evening reception.
With locations throughout the UK, we are committed to providing our customers with quality food and a high standard of customer service.
Role Overview :
To assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store and staff and provision of friendly, efficient service to customers, colleagues and visitors
Key Tasks / Responsibilities :
To deliver customer service in a friendly, professional and efficient manner
The preparing of a variety of food items to the highest standards, in order to meet customer demand
Ensuring that all areas of the shop and food products are displayed in a clean, tidy and attractive manner
Seeking to maximise the sales and profitability within the store
Working as a team with the Store Manager and other Team Members
Reports all customer complaints to manager on duty
To comply with relevant legislation and health and food safety responsibilities as defined in the induction period and training
Basic education (numeracy and literacy)
Previous junior supervisory experience in a food retail environment (or similar)
An understanding of budgets & targets and the ability to assist in working to deliver and improve them.
Basic knowledge of health and food safety and legislative responsibilities of a retail environment and the skill to assist with managing those responsibilities
Ability to contribute ideas for driving the business and its team forward
NVQ level 2-3 in retail skills, customer care (or similar)
Some experience of team development
Some experience of business development
Previous cash handling experience
Experience in a customer facing role