As a Delivery Manager, you will work as part of a squad to enable successful delivery of a set of technology products / services or transformation within a complex technology portfolio and drive delivery for them.
You'll be a master of delivering complex digital projects, breaking down barriers for your team and both planning at a higher level and getting into the detail to make things happen when needed.
We're looking for an Agile Delivery Manager with an understanding of Digital and Cloud technologies with the attitude and aptitude to learn a new technology area / domain quickly.
You will take ownership, responsiveness and commitment towards assigned work, welcoming ambiguity and comfortable with flexibility and changing priorities.
Your role as Delivery Manager :
Creating great Agile working environments to enable delivery of value early and incrementally
Facilitate daily squad stand-up meetings and other squad ceremonies, facilitating the planning and refinement meetings, retrospectives and ensure that user stories are translated into actionable tasks for team to work on during the current sprint
Working with squads to facilitate and enable effective delivery of change and service capability
Accountable for complex technology delivery involving multiple internal / external stakeholders, and drive the communication and visualisation of progress / transparency / visibility of technology delivery
Proactively manage part of the technology delivery portfolio and the cross functional internal / external coordination of work and dependencies
Ensure effective squad and cross squad co-ordination of work for successful delivery
Create transparency and predictability across your teams using appropriate tool and metrics including story mapping, roadmaps, sprint plans, burn down charts, cycle times, value stream maps and release plans
Handle conflicting priorities well, communicate clearly and understand how to drive a high level of focus and excellence with a strong, talented and opinionated team
Identify and remove impediments faced by the team by working with the delivery team and other stakeholders and proactively manage any risks / delays in the commitments
Collaborate with Product Managers / Technical Leads / Developers and Testers to understand future demand and direction
Continually improving the ways of working and encouraging the team to be self-organising
Ensure appropriate documentation and reporting is in place to gain commitment and prioritisation
Share your knowledge with other Delivery Managers to enable them to reflect, learn and then apply this learning within their teams
Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving
What experience are we looking for?
The successful candidate for this role will become a member of our Cloud and Platform squad, so prior experience or detailed technical understanding in this space is highly desirable, in particular :
Having worked in delivering projects and initiatives in a cloud environment, preferably AWS, or MS Azure / Google Cloud Platform, or having completed cloud practitioner certification
Cloud environments and infrastructure experience and understanding would be highly advantageous
Candidate should demonstrate a strong and confident personality, capable of engaging and challenge in technical conversations
Degree or relevant experience working as an Agile Delivery / Project Manager
Have proven success in delivery of a set of technology products / services or transformation within a complex technology portfolio
Knowledge of Agile, Lean, and Waterfall methods with proven aptitude to employing these in a pragmatic way with teams.
Solid examples of how this approach has achieved business outcome
Technology, digital or e-commerce project and change experience in either industry or consulting / agency environment
Proven experience using a range of agile project management methods
Knowledge and experience of digital delivery management
Experience in matrix-managing multi-disciplinary teams
Openly welcomes opinions on how they or their team can achieve better results
Strong interpersonal skills and a team player who could work collaboratively with other members of the team
Strong decision making and prioritisation skills, especially when multiple trade-offs are involved, and faster decision are required