Programme Director – European Operations
London, UK
1d ago


When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come.


As a Programme Director with Hines, you will be dedicated to the European Management Services Operations. This person will provide permanent standing project support at the direction of the European Head of Operations in connection to company’s Europe wide properties and interests.

The role requires effective co-ordination of projects and management of their inter-dependencies including oversight of any risks and issues arising.

It also includes the co-ordination of the new capability for the business to enable effective change and realisation of projected benefits.

The Programme Director is responsible for the overall integrity and coherence of the programme. They will develop and maintain the programme environment.

Responsibilities include, but are not limited to :

Planning, designing and shaping programme work streams, managing progress, resolving issues and limiting risks, with significant operational insight.

Leading on and managing a project tracker (or equivalent format) to ensure key projects, deliverables and milestones are tracked and deliverables are met in a timely manner.

Track progress against project timelines, and meet regularly with European Head of Operations to provide status updates and flag issues that may impede ability to deliver against timelines.

Prepare detailed plans for each project including information such as objectives, technologies, schedules, funding (if applicable), and staffing.

Communicate with key stakeholders to determine project requirements and objectives.

Develop strategies to help push forward ideas and projects for European Operations either with European Head of Operations or other members of the function, when directed

Create project status presentations for delivery to European leadership or other stakeholders.

Push thinking of leadership; provide constructive feedback and add new ideas to processes, discussions and deliverables.

Engage in healthy and constructive discussion to help push concepts forward

Ensure leader stays focused on areas of highest priorities

Connect dots across the organization of European Operations and more broadly to other parts of Hines


Minimum Requirements include :

  • Bachelor's Degree in Business Administration, Operations, Real Estate or related field from an accredited institution;
  • Master's Degree preferred

  • Eight or more years of prior relevant work experience
  • Can-do, problem solver attitude
  • Extremely articulate; with strong written and oral communication skills in English
  • Leadership skills with prior experience of presenting to top management and Board is a must
  • Demonstrated ability to think strategically and act proactively
  • Evidence of high attention to detail
  • Ability to manage multiple priorities
  • Comfortability with ambiguity and ability to drive for clarity when needed
  • Strong proficiency with basic MS suite of tools including PowerPoint, Excel, and Word
  • Ability to maintain extremely confidential information
  • Fluency in working across a variety of stakeholders
  • Additional European languages preferred
  • PMP Qualification, or equivalent
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