bpha is a Housing Association located in the Oxford to Cambridge corridor, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing.
We are currently looking for a Sales Support Assistant to assist the sales function, acting as the first point of contact for customers, managing enquiries and ensuring a seamless customer experience.
What you will be doing :
Answering customer calls and emails, providing correct information or referring to colleagues as appropriate
Distributing leads throughout the sales team, ensuring the accuracy of information on the CRM database
Assisting with the administration of sales files
Accurately recording and maintaining systems
We’d love to meet someone with :
Strong customer service skills (Email, phone and face to face)
Strong administrative skills (CRM systems, MS office and telephone systems)
The ability to work in a busy, fast moving sales environment
A self motivated, driven, proactive approach
Some knowledge of Low Cost Home Ownership (advantageous)
Amongst what we offer you is :
28 days holiday PLUS Bank Holidays!
Contributory pension scheme
Private health care
Opportunities for development and professional training
Discounted gym membership
Retail discount scheme
Successful candidate will need to complete a basic DBS application.