Credit Manager
Shakespeare Martineau
Birmingham
1d ago

The firm

Shakespeare Martineau is a Top 55 law firm that combines creativity, commerciality and clarity. We work with blue-chip companies, leading organisations, high street brands and individuals across the country.

As enterprising and original thinkers, we’re driven to create exceptional experiences for our clients and our people. We handle personal and business-critical issues and game-changing deals across many dynamic sectors.

It’s stimulating and rewarding.

We’re hardworking and deeply ambitious about creating opportunities for our employees; to move forward and achieve our ambition together.

We provide an environment in which you’re supported to reach your potential.

Our people have a blend of excellent technical and business skills with the talent to do things differently.

Here you’ll find top quality work, cutting edge training, high profile clients, and supportive colleagues. We think it could be time you joined us.

The team

To provide truly outstanding client service we work as one team. Our Business Operations Group is made up of business professionals who work with our legal professionals to provide market leading expertise to our clients.

The Groups include; Finance, Operations, HR, Clients & Markets, IT, Risk and the Executive Leadership team.

  • Our Finance team is made up of over 40 people who work from a variety of our office locations. The work is split into four core areas;
  • Financial Accounting, Financial Operations, Business Partnering and Partner Services.

    The team work closely with our other business operations teams to provide a first class service. They are responsible for the sound financial management of the firm, including cash flow, budgeting, internal and external reporting and audit.

    They have responsibilities for the safe-keeping and operating of our clients’ funds held on account and also deal with payroll, credit control Work In Progress’, partner finances and tax returns.

    The team also provide bespoke finance business partnering support to all other areas of the business.

    The role :

    We are looking for a Credit Manager to join our Finance team based in Birmingham, part of the firm’s Business Operations group.

    Your key duties will be :

  • leading and managing a team of Credit Controllers, operating out of various locations
  • managing workload, ensuring prompt collection of debtors in line with the Credit Policy
  • minimising overdue debt and achieve monthly cash collection targets
  • providing technical input and expertise into the investigation, negotiation and settlement of debts
  • managing the invoice query and account issue resolution processes
  • providing training, developing and supporting team members, including 1 2 1 meetings and regular appraisals
  • working closely with the business to manage credit risk
  • conducting ledger reviews on top debtors with relevant teams
  • producing month-end reports and reconciliations
  • carrying out other ad hoc duties, as required by management
  • Skills and experience you will have :

  • at least 3 years’ previous experience in a similar managerial role, preferably within the legal sector
  • knowledge of Axxia / Aderant systems is desirable
  • attained, or be working towards a CICM accreditation is desirable
  • strong Excel skills with the ability to manipulate data and present it well; experience of pivot tables and vlookup is an advantage
  • a proven track record of resolving queries and meeting targets, as well as increasing efficiencies through process improvements and managing KPIs
  • previous experience of people management in a managerial position with the ability to lead and influence others
  • demonstrable ability to work efficiently and effectively under pressure of deadlines, including experience in prioritising competing workloads and managing external parties’ expectations
  • the ability to recognise an issue or opportunity, propose a range of solutions, make well-reasoned recommendations for action and effectively present them to all levels
  • Key competencies you will need :

  • to be analytical and highly organised
  • excellent attention to detail and high degree of accuracy is imperative
  • the ability to build strong relationships and influence internal and external stakeholders
  • strong commercial focus and good business acumen
  • the ability to recognise an issue or opportunity and work with the team and management to effectively implement
  • Additional information

    Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted.

    Details of the checks can be found .

    Equal opportunities

    Shakespeare Martineau is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures.

    We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences.

    Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.

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