Fusion Lifestyle are now hiring for an Assistant Manager
Who We Are :
Fusion Lifestyle is a sports, leisure and fitness operator. A registered charity, the company mission is to bring health and well-being to communities across the UK.
Fusion’s Assistant Managers :
Our Assistant Managers provide day-to-day management, and assist in the overall management of the Centre, deputising for the General Manager in their absence.
Our Assistant Managers also drive membership sales and secondary revenue, control expenditure, champion health and safety and ensure compliance with all policies and procedures;
all whilst promoting the highest levels of customer service and staff engagement!
The Role - Details :
Some of the main tasks and responsibilities of this role will include (but are not limited to) :
Contribute to the delivery of Fusion’s vision, strategy and values
Ensure that the centre financial targets and KPIs have been communicated to relevant team members, and that appropriate plans are in place to ensure targets are achieved
Responsible for day-to-day management of the leisure centre, carrying out the Duty Manager role when on a duty management shift, which will include the facilitation of operational shifts
Assist in delivering local sales and marketing plans for membership and swim school
Continuously review the Centre’s fitness, group exercise and wet and dry side programmes
Implement, maintain and manage an effective system of controls throughout the centre covering both financial and non-financial aspects of the business.
Ensure revenue protection compliance and conduct weekly audits
Support the preparation of annual service plans, financial plans and statistics
Assist the General Manager in ensuring that all contracts, licences and documentation required for the safe and effective operation of the centre are in place and adhered to consistently
Ensure the centre operating objectives and standards of performance are owned by the management team and employees
Support the General Manager in leading and developing high performing teams through effective recruitment, people management, development, retention and succession planning strategies for the centre
Ensure the centre is properly resourced and staff are optimally deployed to deliver business objectives, personally providing emergency shift cover across the centre as required, and as qualified for
Hygiene and Safety :
Champion in role, lead and take personal responsibility for all hygiene, health and safety policy and procedure, resolving or escalating issues as appropriate
Carry out testing and / or other hygiene, health and safety checks as needed / requested, passing results immediately to the appropriate person and escalating potential issues promptly
Safely support managing customer flow and expectation of waiting times and attendance across Centre
Undertake all day-to-day cleaning and maintenance of the equipment and fittings, to the highest possible standards, bringing attention any faults or major repairs to the relevant team
Proactively manage customer behaviour during the use of facilities to ensure highest possible levels of safety and enjoyment
About You :
To be successful as an Assistant Manager with Fusion Lifestyle you’ll need significant management experience, preferably in the leisure, hospitality or retail sectors, (or sectors with high customer footfall), alongside the ability to inspire, motivate and develop your team.
You’ll need to be a resilient, results-driven and solutions-focused team player with a can-do attitude. As a person you’ll be engaging;
championing exemplary standards and service at all times; and a leader capable of empowering you team.
Essential Qualifications :
First Aid at Work and AED qualification (essential*)
Pool Plant Operator qualification (essential for sites with pools*)
National Pool Lifeguard qualification (essential for sites with pools*)
Training can be offered. More information regarding training would be made available to you, should you be offered a position within the business.
Employee Benefits :
Some of the employee benefits we offer that you may be eligible to receive include* :
Up to 22 days’ holiday, plus 8 bank holidays (Pro rata, contractual)
Employer Contribution Auto-enrolment Pension Scheme (Contractual)
Gym & Swim membership at Fusion centres*
Free eye tests*
Industry Leading Training
Career advancement opportunities
Please note that non-contractual employee benefits may be frozen, revised or subject to change. Fusion reserve the right to amend or remove non-contractual employee benefits at any time.