Field Services Engineer Leicester, United Kingdom From £27,500
Leicester, United Kingdom
1d ago
  • Delivery and Project Management
  • Permanent
  • Leicester, United Kingdom
  • From £27,500
  • Close Date : 22.12.2019
  • We are looking for Field Based Field Services Engineer to provide continued support to our growing and established customer base within the Leicester Region.

    In this role, you will ensure the Microlise product portfolio is fully integrated into the customer’s assets; the installation, service and support of our product suite and peripherals both in the UK and overseas.

    Are you an experienced telematics Technical Hardware Engineer or Auto Electrician looking for a new opportunity and challenge?

    How about the opportunity to join a leading telematics company, who works with transport operators and vehicle manufacturers throughout the world such as JCB, Eddie Stobart and the leading supermarkets?

    We’d love to hear from you!

    What will you be doing?

  • Timely visits to customer sites to undertake the installation, service and support of Microlise products
  • Completing survey visits and identifying suitable solutions
  • Completing QA visits on Microlise products and peripherals in customer assets
  • Inventory management
  • Responsible for the upkeep and safety of your vehicle and all provided tools / equipment
  • Liaise with customers at all levels
  • Provide support to your peers and contractor resource where required
  • Ensure administration is concise, accurate and professional
  • Adhere to all internal process and procedures
  • Report on statistical information when required
  • What are we looking for?

  • Demonstrable experience in a similar role; auto electrics and / or telematics
  • Experience of working to Service Level Agreements and Operational Schedules
  • Understanding of vehicle wiring diagrams and ability to interpret these
  • Evidence of strong customer service skills with a professional approach
  • Good interpersonal and communication skills, with the ability to adjust style to relevant audiences
  • Be able to wok autonomously, solve problems independently and adhere to agreed processes
  • Take pride in what you do ensuring quality and accuracy
  • Full UK Driving Licence
  • Valid Passport for travel
  • Working Pattern

    This role is 40 hours per week; 5 days over 7 including weekends, to be flexible to suit the requirements of our customers.

    Potential travel out of your region, as well as overseas travel, is possible as required by the business.

    Why Microlise?

    When your groceries arrive at your door or you sign for your online parcel, one or more of our software, telematics or proof-of-purchase solutions has probably been used.

    Supporting 14 of the UK’s 15 largest retailers, we count household names such as JCB, Eddie Stobart, Carlsberg, Waitrose and Royal Mail as customers.

    Proudly Midlands-based, Microlise has been privately-owned for thirty years. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people.

  • We believe in our culture, values and staff successes, take a look around our new careers page to see why our employees love Microlise
  • We believe in developing our staff and support our employees with their professional development goals
  • 24 days holiday excluding bank holidays, increasing by 1 a year to 29 days
  • Recognition of service from your 1st year and other anniversaries
  • Free parking, tea, coffee and daily fruit
  • Vitality Health Insurance, Employee Assistance Programme and subsidised eye tests and glasses
  • Free Costco membership
  • 20% off EE mobile and line rental
  • Local discounts including Raleigh
  • Great staff extras : Easter eggs, yearly BBQ, Christmas gifts and annual staff awards!
  • Free tickets to the British Superbikes, come and support Microlise Cresswell racing and the team!
  • Please note : Interviews will be held at our Head Office in Eastwood, Nottingham, week commencing 16th December 2019

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