People and Change Portfolio Manager
Lloyds Register
London, GB
1d ago

Providing a portfolio view of change management activities, plans, reporting, and outcomes. The People and Change Portfolio Manager will be an ambassador for LR Group through the delivery of successful change programmes and projects that support the achievement of LR's strategic goals and objectives.

Key Responsibilities :

  • Leading the change management team and change management resources working on the Portfolio
  • Producing and maintaining collated Portfolio views of the change management activities, plans, reporting, and outcomes
  • Defining and delivering Change Management activities to enable the desired business outcomes for programmes, projects and initiatives
  • Creating and implementing change management strategies and plans that maximise employee adoption and usage whilst minimising resistance
  • Lead the development, implementation and adoption of the LR Change Management approach and supporting methodologies and tools, to align with the Change Programme strategy and Programme / Project Management Methodologies
  • Work with the business to create SMART & actionable deliverables for the five change management levers : stakeholder and communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
  • Conduct impact analyses, assess change readiness and identify key stakeholders
  • Define and measure success metrics and monitor change progress
  • Provide input to the Programme / Project planning process to ensure that Change Management is embedded within core phases and deliverables of initiatives
  • Evaluate and ensure user readiness whilst aligning with business readiness activities to deliver benefits on plan to the prescribed outcomes
  • Identify and engage with key stakeholders whilst building long-term business relationships across the organisation
  • Coach and help educate the organization and internal stakeholders on the value of Change Management and how to successfully fulfil business change roles
  • Provide change management support to all levels of managers and supervisors as they help their direct reports through transitions
  • Responsible for the change management deliverables that adhere to industry and LR best-practise
  • Responsible for maintaining professional expertise and expert knowledge of evolving methods and approaches relevant to the field of Change Management
  • Eliminate or minimise employee's exposure to risks by reviewing, regularly, the health and safety risk register, applying appropriate controls, communicating results of risk assessment and ensuring health and safety is considered in the planning and execution of all LR activities
  • Manage your own and your team's compliance with health and safety rules, instructions, systems and legal requirements, ensuring employees are suitably trained and adequate resources are available to work safely
  • Monitor and review health and safety performance, observe safety behaviours in the workplace, taking appropriate corrective and preventative action as necessary and suggesting and implementing improvement activities
  • Technical / Professional Qualifications / Requirements :

  • Experience of setting up and leading change management teams
  • Experience of working within and across large or complex global transformational change programmes, to provide holistic views and manage inter-dependencies
  • Experience of scoping, sourcing and managing change management activities and resources required on major programmes
  • Experience of using best practice change management, organisation design and communication principles, methodologies, tools and techniques
  • Professional change management accreditation and / or qualifications and experience in the application thereof
  • Proven track record of successful engagement with and management of stakeholders at all levels, good negotiating skills, and excellent influencing skills
  • Experience with producing quality change management plans that have been successfully delivered
  • Familiarity with programme and project management approaches, tools and lifecycle phases
  • Results-oriented and customer focused, whilst ensuring all affected teams are equally engaged and aware of requirements, activities and behaviours in enough time to meet them
  • Forward looking with a holistic approach and the ability to influence others in transitioning towards a common vision or goal
  • Ability to establish and maintain strong relationships whilst working effectively at all levels in an organisation
  • Ability to synthesize complex information and to clearly articulate messages to a spectrum of audiences
  • Organised with the ability to plan forwards whilst identifying problems and proposing solutions for consideration
  • Good written and verbal communication skills, supported by good active listening skills
  • Ability to work through ambiguous situations
  • Resilient and tenacious with a propensity to persevere
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