Helpdesk Administrator
Servest UK
Edinburgh
5d ago

Overview

Would you be interested to join a leading Building Services company with a reputation for excellence?

Atalian Servest is currently recruiting for a Helpdesk Administrator to join our passionate and driven team in Edinburgh on a permanent basis!

Duties will include

  • Raising and closing jobs for reactive and system work orders, booking in reactive and PPM tasks.
  • Working in conjunction with Managers and Coordinators to ensure seamless management of the contract.
  • Helpdesk cover to meet clients' needs.
  • Filing, scanning, and tracking of paperwork.
  • Providing Administrative support to the Helpdesk Team.
  • The successful candidate

  • Strong Customer service skills.
  • Proven administration experience.
  • Experience working with the CAFM system is advantageous.
  • Knowledge of Microsoft Office packages.
  • Exceptional telephone manner.
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