Camera Repair Technician, Elstree, Hertfordshire
Canon
Elstree, Hertfordshire
21d ago

Job Purpose and Summary

Canon UK, Repair Centre based in Elstree, Herfordshire is keen to build a pipeline of talented individuals, who have the experience in the repair of photographic Digital SLR equipment and lenses, so that Canon can respond to open vacancies more quickly.

We still encourage candidates to apply for vacancies in the normal way through the Canon careers website, but this option allows you to show your interest in this niche skillset at times when we do not have current open vacancies or we know that new vacancies are coming through.

If you have not already done through the Careers website, please also set up a request to receive a free email alert of new vacancies you are interested in as they become available.

We are seeking those who have the experience to service and repair, at a senior level, Canon Professional Cameras, lenses and associated products to the required Company Standard.

To provide a professional standard of technical information / liaison with customers. Attendance is also required to carry out technical repair support at various CPS Marketing events within both the UK and overseas.

What we give

With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us.

You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.

  • Repair products Diagnose, repair, adjust and check all parameters regarding Canon Professional Cameras, lenses and their associated accessories, to required company standards- training given
  • Attend technical training Courses In the UK and Overseas as required.
  • Repair records Maintain accurate repair documentation using Canon systems and processes.
  • Spare Parts Proactive escalation of parts shortages and recommendation of adjustment to stock levels.
  • Customer Enquiries Regular telephone and face to face technical communication with Customers relating to their enquiries, also proactively contacting customers, as appropriate, to seek further technical repair information in relation to a repair or to offer advice to customers regarding the use of their products. .
  • What we ask

    We need people who can achieve the exceptional by working collaboratively, who have the courage to risk new ways of doing things and the ability to see the world the way their customers see it.

    We're looking for creative problem-solvers like you, someone who can ensure Canon stays ahead in an ever-changing world.

    Electronic / mechanical engineering background ideally with 3rd level electronics qualification at HNC / HND Level or evidence of repairing camera equipment.

    Good command of the English Language, written and spoken

    Relevant product knowledge including an active interest and the ability to demonstrate the use of professional photographic equipment

    Significant experience in carrying out repairs to electro / mechanical products and related software, ideally on Cameras or associated products.

    Competent in the use of PCs and software packages

    You will need

    You'll need to have a strong work ethic, excellent customer service skills, be a team player and is manage your own workload and be accountable.

    Further Information

    Closing Date - there is no closing date as we are encouraging candidates to show interest in those with the skills and experience to repair camera equipment in readiness of roles as they become available.

    Please also set up an email alert on Canon www.canon.co.uk so that you can receive details of vacancies as and when they become available.

    Salary - £23,892 - £25,220 plus (£4,000 on target earnings bonus)

    Other Benefits

    Basic 25 days holiday plus bank holidays (increasing to up to 27 with long service)

    Company Pension Scheme

    Medical Cover for those in the pension scheme

    Free private healthcare for all employees (tax on benefit payable by employee)

    Long service awards

    Focus on learning and development and career progression

    Staff purchase scheme.

    You Work scheme discounts with over 100 named brands and suppliers on their products and services

    Summer Hour Policy

    Interest Free Season Ticket Loan

    Flexible Working Policy

    Company Maternity / Adoption / Paternity Policies

    eLearning online training courses available to all employees

    Variable pay scheme (bonus / commission)

    No agencies please

    Canon is enriching lives and businesses in incredible new ways. You can play a part in shaping the future of a company that’s strong, ambitious and considerate, where people do great things together.

    You can expect the exceptional and achieve the exceptional, with the world's best imaging company.

    Expect the Exceptional.

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