Broomfield Hospital, Chelmsford, Essex
Our General Assistant is responsible for greeting and serving customers in a professional, warm, friendly and genuine manner.
Also responsible for preparing and serving a range of beverages and cafe foods in line with client requirements and Elior UK standards.
Key Tasks &
As General Assistant for Elior you will be expected to :
Ensure full area of responsibility is clean, appropriately presented and stocked at all times
Ensure thorough and up to date knowledge and understanding of menu and special offers in order to provide relevant information to customers and clients
Be responsible for smooth operation of relevant equipment reporting any maintenance issues in line with procedures
Operate the till point as required throughout service, ensuring correct procedures are used
Ensure all complaint handling is dealt with professionally and in line with procedures
Ensure that COSHH, Food Safety and Health & Safety regulations are adhered to and any incidents are reported in line with procedures
Maintain client and Elior UK confidentiality and security at all times
Skills, Experience and Qualifications
We look for the following as minimum requirements-
Experience in a food / drink service establishment
Reliablity and punctuality
A good team player who is driven and can use own initiative
Available to work on a 5 out of 7 day shift system. The earliest start will be 07.00 for an early shift and latest finish will be 19.00 on a late shift.
Core Values and Behaviours
Because we believe that the whole experience matters at Elior we look for someone who shares the same values :
Employee Recognition : recognise and value the contribution of others.
Loyalty to our client / customer satisfaction : warm, friendly and genuine with ability to build trust and loyalty.
Innovation : actively seek to improve ways of working and offer suggestions.
Operational Excellence : committed to achieving results through demonstrating a can-do attitude.
Responsibility : takes personal responsibility to ensure all Elior ways of working are adhered to.
Salary & Benefits
£7.50 p / h dependant on experience
As well as an enjoyable place to work, Elior offer a comprehensive benefits package including access to offers, promotions and discounts to retail and leisure providers.
35hrs per week