General Assistant
Elior
Chelmsford, GB
47d ago

Location

Broomfield Hospital, Chelmsford, Essex

Profile

Our General Assistant is responsible for greeting and serving customers in a professional, warm, friendly and genuine manner.

Also responsible for preparing and serving a range of beverages and cafe foods in line with client requirements and Elior UK standards.

Key Tasks &

As General Assistant for Elior you will be expected to :

  • Ensure full area of responsibility is clean, appropriately presented and stocked at all times
  • Ensure thorough and up to date knowledge and understanding of menu and special offers in order to provide relevant information to customers and clients
  • Be responsible for smooth operation of relevant equipment reporting any maintenance issues in line with procedures
  • Operate the till point as required throughout service, ensuring correct procedures are used
  • Ensure all complaint handling is dealt with professionally and in line with procedures
  • Ensure that COSHH, Food Safety and Health & Safety regulations are adhered to and any incidents are reported in line with procedures
  • Maintain client and Elior UK confidentiality and security at all times
  • Skills, Experience and Qualifications

    We look for the following as minimum requirements-

  • Experience in a food / drink service establishment
  • Reliablity and punctuality
  • A good team player who is driven and can use own initiative
  • Available to work on a 5 out of 7 day shift system. The earliest start will be 07.00 for an early shift and latest finish will be 19.00 on a late shift.
  • Core Values and Behaviours

    Because we believe that the whole experience matters at Elior we look for someone who shares the same values :

  • Employee Recognition : recognise and value the contribution of others.
  • Loyalty to our client / customer satisfaction : warm, friendly and genuine with ability to build trust and loyalty.
  • Innovation : actively seek to improve ways of working and offer suggestions.
  • Operational Excellence : committed to achieving results through demonstrating a can-do attitude.
  • Responsibility : takes personal responsibility to ensure all Elior ways of working are adhered to.
  • Salary & Benefits

    £7.50 p / h dependant on experience

    As well as an enjoyable place to work, Elior offer a comprehensive benefits package including access to offers, promotions and discounts to retail and leisure providers.

    35hrs per week

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