Shop Manager
Caledonian Road
3d ago

The Paddy Power brand boasts an international multi-channel betting and gaming group. The Paddy Power brand is widely seen as one of the most distinctive consumer brands in Europe.

The Betfair brand is famous for Innovation. Betfair pioneered the betting exchange in 2000 a product which altered the landscape of the sports betting industry.

Today, Paddy Power Betfair is a force to be reckoned with. We have a market-leading presence in the UK, Ireland, Australia and the USA, as well as a range of B2C and B2B operations across Europe.


Role Title : Shop Manager

Department : UK Retail

Reporting Relationship : District Manager

Location : Shop Manager

Who they are :

We bring excitement to life. Our aim is to be a world-class betting and gaming business, trusted by our customers, colleagues and partners.

We lead the market through innovation, offer best-in-class and personalised gambling experiences, provide entertainment and safe, responsible gambling experience.

Our Shop Managers are at the core to making this happen.

Our Shop Managers have responsibility for their shop, their team and their customers. They create a fun environment and delight our customers, while delivering high profits and ensuring that the experience for every customer is just what they want.

What they do : Our Shop Managers

Our Shop Managers

  • Deliver outstanding levels of customer service
  • Lead from the shop floor, greet all customers and make them feel at home
  • Put together shop rotas to deliver great customer experiences at all times.
  • Exceed shop performance targets
  • Grow local market share by winning over new customers from competitors
  • Successfully launch new products and initiatives
  • Ensure their shop and team remains fully compliant all day every day
  • Coach, manage and develop their shop team to deliver great service
  • Our Shop Managers

  • Are continuously striving to be ahead of the game and achieve more for their customers and colleagues
  • Are proactive, ambitious and focussed on their shop’s goals and objectives. They grab opportunities with energy and drive, and can be counted on to get stuff done’
  • Value having the best shop team working well together
  • Take pride in playing by the rules, act as a role model and are hands on when it comes to completing tasks
  • Thrive in changing situations and continually adapting at pace in order to drive better performance of our shop
  • Listen to others and take their opinions and ideas on board
  • Celebrate success collectively and share rewards fairly with their colleagues
  • If you think you have the skills and behaviours required for this role, then apply for a job with Paddy Power today!

    Our Values

    Our values are important to us. In fact they shape and guide everything we do from improving our performance and working as a team, to hiring the right people and developing our talent.

    There are five key values that we live by :

    Relentless Will To Win : We strive to stay ahead of the game and achieve more for our customers and each other.

    Collaboration : We win by having the best people, working well together and building strong relationships.

    Integrity : We take pride in doing what’s right. No exceptions.

    Agility : We adapt at pace and with purpose, and thrive amid change.

    Low Ego : We take our work seriously but not ourselves, and never believe our own hype.

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