Customer Service Advisor
MarkJames Search Ltd
Staffordshire
18d ago

Responsibilities

  • Respond quickly and effectively to client requests relating to their insurance policies
  • Arrange insurance cover as agreed with client
  • Develop a positive relationship with the client and show them where they can obtain better value on other insurances they hold
  • Ensure relationships with insurers are enhanced through your professionalism
  • Follow Branch procedures to protect the client, us and the insurer
  • Ensure all relevant information is given to the client as required
  • Take responsibility for your personal development in terms of understanding the policies, procedures, the legal and regulatory framework and to share this knowledge with your colleagues
  • Ensure you act in accordance with current regulatory procedures
  • Requirements

  • Previous sales or customer service experience in a commercial or retail environment
  • Excellent communication and interpersonal skills, combined with the ability to learn quickly, organise yourself efficiently
  • Ability to think imaginatively and work well under pressure at all times
  • Financial Services / Banking experience, would be a distinct advantage
  • This is a full time, permanent position working Monday-Friday, 8.30am-5.30pm and occasional Saturday hours.

    Our client offers an excellent remuneration package and excellent career progression prospects.

    Apply
    Add to favorites
    Remove from favorites
    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form