This Place are a digital retail agency here to help retailers and brands move fast to navigate turbulent times. We do that by solving digital problems that stand in the way of driving profit and long term growth.
Driven by purpose as much as profit, we design websites, apps and digital services used by millions of people daily.
Our process blends business consulting and digital design to balance customer needs with commercial goals, and make sure our clients businesses are adaptable to change.
It’s grounded in data at every step, and empowers teams to envision bold new customer experiences.
We’re a small team of carefully curated experts across the globe, focused on results, we come from retail, strategy, design, and technology backgrounds in large enterprises and are united by our passion to use digital to improve people’s lives, make better businesses and leave a lasting impact on the world.
We’re part agency, part consultancy, true partner.
Join us and you’ll work on complex problems that drive you to learn and grow quickly; be empowered to make an impact; help us drive greater diversity & inclusion across the industry;
and become part of a tight-knit team who love coming to work everyday.
The Role of Senior Designer :
As we continue to grow our business, we are on the hunt for a driven, self-starting individual to take on a key role in our UK Design practice supporting our global client base across a variety of strategic design projects.
Reporting to the Associate Experience Design Director, the Senior Designer is responsible for leading the design track of key client engagements and working closely with multi-disciplinary teams.
Key responsibilities will include :
Designing screens and experiences with the latest Prototyping, UI, and UX tools
Working with other design practitioners to conceive, develop, and test concepts
Working with, validating, and building design systems and libraries
Working with and collaborating with clients
Producing end-to-end, multi-channel customer experiences
Contributing to the definition of strategic experience visions & principles
Undertaking quantitative and qualitative research studies (e.g. trends analysis, competitor experience assessments, and customer / usability research)
Analysing and drawing insights and meaningful conclusions from this research
Designing and facilitating immersive client workshops
Contributing to new business by co-creating ideas and concepts
Mentoring and guiding junior team members
Contributing to the development and growth of the Design Practice and the wider business
5+ years of relevant industry experience in product design
Strong written, visual, and personal presentational skills
Ability to work independently as well as part of a multidisciplinary team
Familiarity with using design thinking or other relevant design methodologies
Experience delivering a range of product and service design outputs (e.g. primary / secondary research, data analysis, journey mapping, persona / segment development, wireframing, prototyping, user flows, heuristic evaluation, usability testing, competitive audits etc.)
Expertise with design tools, such as Sketch, Figma, ProtoPie, Principle, etc.
Familiarity with designing and facilitating workshops
Ability to think strategically
Familiarity with with a range of research and testing techniques and knowing when and how to apply the appropriate approach
Experience guiding and mentoring junior team members
Ability to travel as required (minimal)
Strong e-commerce and retail experience is preferred
Nice to haves :
BA in Design or related subject
Motion design experience i.e. After Effects
Proven experience in designing and delivering enterprise scale digital products and services
Access to shares scheme (awarded to employees subject to business performance)
Cycle to work scheme
24 days annual leave
Flexible working policy
Summer (international) and winter (UK) team conferences
Personal training budget
Dog friendly office in the heart of London’s Shoreditch