Technical Account Manager
London, ENG, GB
1d ago


We are recruiting for a Technical Account Manager to join our M&S team. 3 days WFH, 2 days office based currently.

This is an account management position where strong previous experience of own label packaging development is key. Based onsite at the client office, the successful candidate will be part of our packaging team within the M&S trading category.

This full time and demanding role requires an individual with a high level of proven presentation and communication skills, who can illustrate their experience in cradle to grave project management in the FMCG sector.

Preferably you are already from either the retail / FMCG markets or print / packaging industry. You will be technically proficient in print and packaging and be responsible for ensuring your ranges are suitable for print an encapsulate the design aesthetic briefed my M&S Design studio.


  • Relationship management
  • Oversee high profile projects and corporate redesigns
  • Range management including managing artwork projects, creating and managing critical paths, managing approval of pack copies, etc
  • Maintain up to date knowledge of the latest packaging developments and communicate findings with category personnel
  • Reporting and forecasting

    Strong organisational skills along with ability to multi task.

    Excellent communication skills both verbal and written.

    Good attention to detail.

    Flexible and hardworking.

    A team player, with an efficient and proactive approach.

    Smart appearance and professional attitude.

    Approachable and trustworthy.

    PC literate Microsoft Office, Adobe Acrobat.

    Experience of industry web based briefing and approval systems.

    Strong technical knowledge of print processes and reprographics.

    Knowledge of design, retail, brand and packaging.


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