Team Leader (Full Time) - M&S St Thomas Hospital, London
WHSmith
Westminster
3d ago

What you’ll do

As Team Leader you’ll be responsible for supporting the Store Manager in the day to day operations of driving sales, inspiring the teams and making sure every customer receives a fantastic experience and excellent service.

  • By taking the lead, supporting and energising your team to provide exceptional standards, your store will thrive! You’ll be a role model, with the tenacity, drive and people management skills to foster a supportive culture;
  • to drive sales and deliver exceptional customer service. With all this to think about, we make sure that there’s plenty of support available.

    What’s in it for you

    Taking on lots of responsibility, we’ll trust you to get things done and to use your initiative. If you’ve got a good idea, come out and tell us.

    We welcome fresh thinking it could earn you new opportunities. Along with an open, idea-friendly culture, we offer excellent training.

    Want more? We’ll also reward you with some fantastic flexible benefits, including a discount of up to 50% in our High Street stores and access to a range of discounts with other retailers.

    Plus flexible working, childcare vouchers, a pension and much more.

    Who we’re looking for

    For this kind of role, you need some retail or hospitality experience and to understand how to manage and motivate a team.

    Ideally, you’ve worked in a business that’s just as fast-moving as ours and thrive in a busy environment! You’ll also need to have strong Food Safety Regulations knowledge or experience, and preferably worked in a HACCP regulated environment.

    With this background, you’ll know how to give great customer service, and your enthusiasm will inspire your team. You’ll take pride in sharing your knowledge and seeing staff excel.

    Ready to step up when the Store Manager’s not around, you’ll be determined, good with people and driven to meet targets.

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