Consultant (Defined Contribution Consulting) - London
Capita Business Services
London, England , UK
1d ago

What you will do

  • Working with the Head of DC and Senior DC team to develop and deliver DC practice strategy and business plans
  • Reviewing client portfolio performance against business plan and as appropriate taking action to ensure that Business Plan is met or exceeded
  • Help to deliver the strategy for the DC area with particular emphasis on; a. Capita Employee Benefits’ DC trust and contract pension products
  • b. Pension Scheme Governance

    c. DC investment design

    d. DC pension consultancy

  • Maximising opportunities for revenue generation and effective cost control
  • Producing reports to a standard and frequency agreed with line manager
  • Ensuring that appropriate regulatory and internal control standards are maintained
  • Ensuring compliance with Company policies.
  • Contributing to the communication and delivery of Capita Employee Benefits’ brand values
  • Developing and maintaining effective working relationships with all members of the Employee Benefits and Reward Team and other employees within Capita Employee Benefits, Capita Life & Pensions and the Capita Group
  • Developing excellent relationships with mid-sized client portfolio and understand their needs and objectives;
  • Provide additional DC consultancy where requested by Senior DC team for major clients
  • Ensuring regular contact with all of the clients within the portfolio;
  • Maintaining and develops a breadth of knowledge about all the services offered by the business;
  • Possessing excellent communication skills and therefore the ability to articulate effectively propositions on behalf of your practice area;
  • Working as part of an client account team, ensuring effective communication between clients and the client servicing team(s);
  • Maintaining a client focus and concern for quality, which manifests itself in a high degree of client satisfaction and client / business retention;
  • Ensuring all client meetings are undertaken on time and to a high standard, prepares agendas, meeting notes and appropriate action points followed up;
  • Ensuring that clients are run in accordance with the client agreement;
  • Keeping up to date with legislation, market trends and best practice;
  • Undertaking other tasks or specific project work as necessary;
  • Undertaking and records sufficient professional development for the role;
  • Treating clients, business contacts and colleagues fairly
  • Your experience will include :


  • Experience in the pensions management sector, with an understanding of the spectrum of disciplines in the wider employee benefits sector
  • Experience in developing, commercialising and delivering DC Pension solutions
  • Good stakeholder management, negotiation and communication skills
  • Ability to apply flexible thinking and innovate; to devise effective solutions and implement them to deadline
  • Desirable

  • APMI, ACII or equivalent / CIPD or equivalent
  • About Employee Benefits

    Capita Employee Benefits (CEB) is one of the largest employee benefits consultancies in the UK; a multi award-winning organisation servicing over 1,600 clients and more than 4 million company employees and pension scheme members.

    Our vision is to be the leading integrated, technology-enabled administration and consultancy business in the employee benefits market.

    Joining our team here, you’ll deliver transformational consultancy and administration services, underpinned by market-leading technology.

    Employee Benefits are part of Capita Plc, the UK’s leading provider of business process management and integrated professional support service solutions.

    Through quality solutions, tailored to our customers’ needs, we’ve helped countless organisations unlock value and maximise their potential.

    With access to our range of unique and diverse opportunities, offering real career advancement and progression, we can unlock your potential too.

    What’s in it for you?

    At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration with colleagues, customers and clients is what makes us so effective at what we do.

    As well as a generous basic salary, we also give you 23 day’s holiday (rising to 27 ), company matched pension scheme and access to a variety of voluntary benefit options.

    These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts.

    You’ll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless.

    Our mission is to help you realise your potential whatever that means to you.

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