Customer Service Consultant
Skipton Building Society
Wilmslow, United Kingdom
6d ago

Job Introduction

Do you have experience inworking in a customer focused environment? Are you brilliant with people and havean enquiring mind?

Then we are looking for you!

You have the opportunity to join something special. We are looking for someoneto join our team and become one of the faces of Skipton Building Society inyour area.

As a Customer Relationship Consultant, you will be engaging in conversations tofind out our customers’ needs, providing information to customers about thefull range of financial products and services that we offer.

You will alsoengage with our customers through our My Review’ appointments which is a greatopportunity to understand and discuss our customers financial goals in afriendly conversation.

By really listening to and getting to know our customersyou will help them to review their circumstances and proactively identify themost appropriate products to suit their needs, all the while providing astraightforward, helpful service that lets your enthusiasm shine through.

In our friendly working environment, you will play an important part in makingthe most of every conversation with every customer, face-to-face or over thephone.

So, whether you are promoting a new product or resolving a problem, youwill always place our customers’ needs at the heart of everything you do andprovide a first-class service every time.

In return we will provide you with expert training, development conversationsand opportunities to grow and progress your career with us.

Benefits

What we can offer you :

  • Discretionary annual bonus
  • Matching pension scheme plus 2%
  • Generous holiday entitlement, as well trading schemes
  • Rail season ticket scheme up to 12 weeks of free travel
  • Access to the Lifeworks app with special offers and discounts on everyday activities
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