Software Engineer
Netcracker Technology
Cambourne, Great Britain
3d ago

Are you someone who enjoys working with next generation technology, interacting with global teams, and working with the largest digital transformations in the world?

This opportunity will combine them all while offering a competitive salary and accelerated career growth

Join Netcracker Technology to work for a forward-looking software company, offering mission-critical solutions to service providers around the globe.

Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks.

With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.

Position Summary :

The position of the software Engineer is to ensure the ICE (International Centre of Excellence) continues to provide Support and change management to all RB customers globally.

The UK team is a critical component of its 24x7 three-center model. With this recruitment, ICE will be able to release the short-term reinforcements being provided by other teams for support

Principal Duties and Responsibilities :

  • Develop and deliver production fixes
  • Develop and deliver change requests
  • Investigations and debug complex issues
  • Work on production issues, in production timelines
  • Provide weekend on-call support on a rota basis
  • Work as part of a global team
  • Ensure completion of issues within established SLAs
  • Visit customer site and provide On-site consultancy
  • Must be able to speak fluent English (Other languages a bonus)
  • Experience and Requirements :

  • Programing languages : C++, Java
  • Database technology : Oracle , PostgreSQL , Cassandra
  • Operating system : Redhat Linux
  • Experience working with enterprise customers
  • cloud computing experience
  • Demonstrable problem solving skills
  • Experience in working with large data sets
  • Experience in software support (reproducing issues / fixing bugs)
  • Experience in Netcracker’s revenue management solution (AKA Geneva, RB , RBM and NRM)
  • Expertise in configuring large scale systems
  • Bachelor’s degree, preferably in computer science, information technology or related field
  • Education :

    Degree in a relevant subject.

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