Casual Events Lead Waiter
Dorchester Services
London, England, UK
2d ago

Hotel

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it.

It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation.

Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

As an employee, you are expected to provide our guests with a bespoke and memorable experience measured to the highest standards of quality and service delivery.

Additionally the execution of your position will be in accordance to our company policies, standards and procedures.

Our company values are the fundamental spirit on how we reach our goals. As an ambassador of Dorchester Collection you will be entrusted with our values and expected to further enrich our We Care culture : Passion -

Personality - Respect - Working Together - Creativity

This job description is intended to illustrate the main duties and responsibilities of the role. It is not intended to be exhaustive and please be advised that the duties and responsibilities may be added on a temporary or permanent basis as appropriate.

Division & Department

Food & Beverage - Banquets

Position Overview

Join our elite banqueting team to provide exceptional and efficient food and beverage service to our guests. For this wonderful opportunity as Events Lead Waiter you must be able to work in the UK for 3 months or more.

Please note, this is a casual opportunity.

  • During the set up period, check with the headwaiter and follow his / her
  • instructions in accordance with the Event preparation list to the job in hand.

  • The Events Lead Waiter will ensure that all tables are set up as per the briefing from the Floor Manager in charge of the event.
  • To serve the customers in the approved manner as directed by the Floor
  • Manager during the pre event briefing.
  • To engage with all guests in your charge as per the Dorchester standards
  • To be groomed as per the Dorchester standards
  • To treat all company property, guests and fellow workers with respect.
  • To be fully conversant with The Dorchester Hotel Fire, Bomb and Health and Safety policies
  • To carry out any other reasonable requests made by the management.
  • To attend training courses are required
  • Essential Functions & Physical Requirements

    Previous experience working within a Food and Beverage or similar environment preferred

  • Strong Communication skills
  • Pro-active and reliable
  • Positive attitude
  • Eager to learn
  • Consistently well-groomed and well presented
  • Able to work alone and within a team
  • Good level of English is essential
  • Eligibility to work in the United Kingdom.
  • Must have good level of spoken English
  • Benefit Package

  • Complimentary nights with breakfast within Dorchester Collection
  • 50% F&B discount at selected restaurants at The Dorchester and Coworth Park
  • Employee Introductory Scheme - £750.00
  • Team members' awards and incentives schemes
  • Contributory pension scheme entitlement from date of commencement
  • Life assurance cover for all team members
  • Uniform laundered complimentarily
  • Complimentary meals whilst on duty at our team members' restaurants
  • Complimentary Internet at allocated computers in team areas
  • Interest free Season Ticket Loan
  • Occupational Health, including subsidised massage treatments and health clinics
  • Complimentary Eye Test for VDU users
  • Part time

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